Freshservice
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Global Network
- Carrier-Neutral Data Centers
- Data Center Colocation
- Hardware-as-a-Service
- Customized Managed Services
- AWS Direct Connect Edge Location
- Managed Virtual Routing
- Dedicated Server Hosting
- Bare-Metal Cloud Hosting
- Infrastructure-as-Code
- Cloud Services
- Managed Dedicated Cloud
- Hybrid Cloud Hosting
- Data Security Services
- Encryption Management
- Data Backup & Recovery
- Disaster-Reocovery-as-a-Service
- OpEx Business Model
Pricing Info
Pricing Info
phoenixNAP’s IaaS solutions and services are available in an OpEx model. Thus, you’ll just need to pay for the resources you use that are essential to your day-to-day business operations. Here are some enterprise pricing details:
Dedicated Server Hosting
FlexServers – Starts at $275/month
- Scaling between multiple configurations of processors
Virtualization Servers – Starts at $378/month
- Servers ideal for hosting virtualized environments
Database Servers – Starts at $295/month
- Workload-customized infrastructures for databases
Game Servers – Starts at $105/month
- Optimized control, costs, scalability, and performance for online games
GPU Servers – Starts at $1,115/month
- Designed for handling AI, machine learning, big data, 3D graphic, and streaming workloads
High Performance Compute Servers – Starts at $418/month
- For workloads that require higher storage, performance, and compute
Storage Servers – Starts at $295/month
- Reliable, scalable, and secure storage of electronic data
Streaming Servers – Starts at $105/month
- Meeting the bandwidth, storage, memory, and CPU requirements for media streaming
Bare Metal Cloud
General Purpose Instances – Starts at $130/month ($0.24/hour)
- 1 Intel processor
- 64 GB & 128 GB RAM
- 1×1 TB and 2×1 TB NVMe storage
- 20 Gbps network
Compute Instances – Starts at $320/month ($0.81/hour)
- 2 Gold & Silver Intel processors
- 128 GB & 256 GB RAM
- 2×1 TB NVMe storage
- 50 Gbps network
Memory Instances – Starts at $968/month ($1.48/hour)
- 2 Gold & Silver Intel processors
- 768 GB RAM
- 2×2 TB NVMe storage
- 50 Gbps network
Integrations
Integrations
phoenixNAP integrates with:
- VMware NSX
- Veeam
- Microsoft Office 365
- Zerto
- 1st Guard
- Rancher
- Intel
- Supermicro
- Active Directory
- Microsoft Exchange
- WebPal
- GoGrid
- IBM SmartCloud Enterprise
- SoftLayer
- Terremark
- CloudLayer
- Amazon EC2
- MS SQL
- MariaDB
- MongoDB
- PostgresSQL
- MySQL
- Apache Cassandra
- Ansible
- cPanel
- Plesk
- Terraform
- Intel Unite
- ExtremeCloud IQ
- NVIDIA DRIVE
- Arista EOS
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
RTB House, 1st Guard, Cogent Communications
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
phoenixNAP is an IaaS provider that permits organizations to build scalable, high-performance, and reliable IT environments using world-class hardware and software technologies.
Company Email
sales@phoenixnap.com
Contact No.
Company's Address
Phoenix NAP, LLC (PNAP)
3402 E University Dr, Phoenix, AZ 85034
USA
phoenixNAP Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Basic Ticketing
- Self Service Portal
- Knowledge Base
- Intelligent Automation Tools
- CMDB
- SLA Management
- Scheduler
- Agent Collision
- Service Catalog
- Contract Management
- Asset Reporting
- Basic Reporting
- Advanced Reporting
- Enterprise Reporting
- Portal Customization
- Widgets
- MSP Plugin
- Unlimited Mailboxes
- Custom Mailbox
- Domain Mapping
- IP Whitelisting
- Time Tracking
- Announcements
- Satisfaction Surveys
- Incident Management
- Problem Management
- Change Management
- Release Management
- Multiple Portal Languages
- Multiple SLA Policies
- Multiple Business Hours
- Customizable Agent Roles
- Priority Matrix
- Round Robin
- 1 Free Custom SSL
- Integrated Game Mechanics
Pricing Info
Freshservice offers four plans for modern enterprises. It has a 21-day free trial where you access all its features. You can start your free trial of Freshservice here.
The pricing plans available for the software are:
Starter – $19/agent/month, billed annually ($29/agent/month)
- 1,000 orchestration transactions per month per account
- Incident management
- Knowledge base
- Self-service portal
- SLA management
- Workflow automator
- Orchestration
- Access controls starter
- Analytics starter
- Multiple portal languages
- Custom SSL
- Marketplace apps
- Mobile apps
Growth – $49/agent/month, billed annually ($59/agent/month)
- 2,000 orchestration transactions per month per account
- Service catalog
- Asset management (100 free assets)
- Purchase order management
- Employee onboarding
- Portal customization
- MSP mode
- Multiple SLAs
- Business rules
- Approval workflows
- Business hours
Pro – $99/agent/month, billed annually ($119/agent/month)
- 5,000 orchestration transactions per month per account
- Problem management
- Change management
- Release management
- Project management
- Software license management
- Contract management
- Alert management
- Analytics pro
- Access controls pro
- Team dashboards
- IP range restrictions
Enterprise – By quote
- 20,000 orchestration transactions per month per account
- Sandbox
- Audit logs
- HIPAA Compliance
- Dedicated customer success manager
- Freddy Virtual Agent on MS Teams with 2,000 suggestions per month per account (Beta)
- Freddy Agent Assist (Beta)
Integrations
Native Integrations
- Salesforce
- Sugar CRM
- Capsule
- FreshBooks
- Atlassian Jira
- Harvest
- Google Apps
- Google Calendar
- Google Analytics
- Google Contacts
- Gmail Gadgets
- Google Hangouts
- Google Drive
- LogMeIn Rescue
- HelpOnClick
- iContact
- Zoho CRM
- Snap Engage
- Nimble
- Shopify
- FetchFlow
- Knowlarity
- MailChimp
- Campaign Monitor
- Highrise
- Olark
- Constant Contact
- WorkFlowMax
- SurveyMonkey
- Dropbox
- Screenr
- PivotalTracker
- Zapier
- Batchbook
- Amazon Web Services
- Bomgar
- Box
Third party Integrations
- Userlike
- Magento
- Woo Themes
- OneSky
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
American National Bank, Battery Giant, Rubik
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
Company Email
support@freshservice.com
Contact No.
Company's Address
311 California St.
San Francisco, CA, 94104
USA
Freshservice Comparisons
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Almost as essential as features and client support level are pricing packages given by phoenixNAP and Freshservice. Even though price should not be the only element it’s without a doubt a significant thing to think about. You should try to find a flexible pricing plan that can be adjusted to your business size and easily scaled up if your team develops. Make sure you don’t choose packages that have complex tools that you won’t use and always try to get in touch with the vendor directly because enterprises can usually benefit from more affordable prices. You should also check out a free trial or demo of each solution to spend at least some time working with it. It’s a valuable experience that doesn’t ask you to pay any money and gives you a practical overview of what it’s like to work with phoenixNAP and Freshservice.
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