What is better PHC Service FX or iHelpDesk? If you want to have a convenient way to find out which Help Desk Software product is better, our unique method gives PHC Service FX a score of 6.7 and iHelpDesk a score of 6.5 for total quality and performance. Moreover, PHC Service FX is rated at 99%, while iHelpDesk is rated 100% for their user satisfaction level.
You can also evaluate their product details, including functions, tools, options, plans, costs, and many more. Find out if the software lets you to customize a few of its workflows to guarantee the app fits your own business workflows.
People who are pressed for time or would like to get a suggestion from our experts might want to investigate these top choices for this year: .
PHC Service FX comes with three plans that cater to varying help desk needs of your organization.
Free. A great option if you want to test drive PHC Service FX and see how it can benefit your enterprise. The free version carries varying features depending on which type of service you opt to use – the Net Edition and the Max Edition. The Net Edition is specifically created for small companies while the Max Edition comes with all the features and great for medium to large companies who want to know the true benefits of PHC Service FX.
Net Edition. This help desk bundle carries a price tag of £210.10 annually or £17.51 per month if you opt to pay on a monthly basis. The package is set for one user and a database of 500 MB. Additional user is £11.9 and 500 MB at £6.3. Features include: customer management; assign requests automatically; custom support email; email alerts; and quick dialogues.
Max Edition. £351.74 annually or £29.31 per month. Includes one user + 500 MB database; additional user is £23 and 500 MB at £6.3. Includes Net Edition features plus: access control; mandatory fields; search engine; and user fields.
With PHC Engine FX all users of PHC FX will have their external applications integrated with their software. This will keep you and your company in sync with market needs.
PHC FX Developer Partners are responsible for all developments that make our Customers fast and agile.
Database security is a PHC FX system priority. And that is why our system architecture only allows previously authorized accesses by their users.
If you already are a Customer and need to have an API developed, contact a PHC FX Developer Partner. They are there to put you in full throttle.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sunnergetic, Wiz Interactive, Gumelo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An innovative business software with a unique user experience.
When you compare various Help Desk Software apps you shouldn’t just study their list of features and available pricing packages. Consider that the solution must be matching your needs and company so the more flexible their offer the better. Find our what platforms are supported by PHC Service FX and iHelpDesk and make sure you will obtain mobile support for whatever devices you work on in your company. You should also find out which languages and geographies are supported, because this might be a critical factor for many companies.
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