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Compare PagerDuty vs Workato

What is better PagerDuty or Workato? When selecting the right IT Management Software for your company our recommendation is that you assess the functions, pricing, as well as other important information regarding the product and vendor. Here, you can examine the similarities and differences between PagerDuty (overall score at 8.9 and user satisfaction at 97%) and Workato (overall score at 8.0 and user satisfaction at 97%).

It's also possible to examine their unique details, like tools, plans, rates, terms and conditions, etc. What is more, analyze the terms carefully for information on extra charges, such as, installation, independent customer service, upgrade fees, cloud storage fees, and others.

As of now, the leading solutions in our IT Management Software category are: Cloudflare, Norton Security, Avira Antivirus Server.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.9

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

Starting from $9

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Event Grouping & Enrichment
  • Reliable & Rich Alerting
  • Scheduling & Automated Escalations
  • Mobile Incident Management
  • Real-Time Collaboration
  • System & User Reporting
  • Always-On, Guaranteed Delivery
  • Enterprise-Grade Security & Controls
  • Service Grouping

Pricing Info

Lite Plan – $9/month/user (annual billing) or $10/month/user

  • Unlimited SMS, Phone Alerts (USA and Canada)
  • Reliable Alerting
  • 100+ Integrations
  • Automatic Escalation
  • Support Knowledge Base

Basic Plan – $29/month/user (annual billing) or $34/month/user

  • All Lite Plan features
  • 25 Global SMS and Phone Alerts
  • On-call Schedules
  • Incident Urgencies
  • Email Support
  • 500 API Requests Monthly
  • 1 Year Data Retention

Standard Plan – $49/month/user (annual billing) or $59/month/user

  • All Basic Plan features
  • Unlimited Global SMS and Phone Alerts
  • Enterprise Integrations
  • Advanced Analytics
  • Single Sign-on
  • Team Organization
  • Unlimited API Requests
  • Custom Incident Urgencies
  • Phone + Email Support
  • Unlimited Data Retention
  • Service Agreements

Enterprise Plan – $99/month/user (annual billing)

  • All Standard Plan features
  • Dedicated Customer Success Manager
  • Customized SLAs
  • Unlimited Read-Only Users
  • Downtime Insurance Protection

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

AirBNB, Okta, E-Harmony

Integrations

PagerDuty integrates with many business systems and applications including:

  • Ansible
  • Apica
  • App Dynamics
  • App Formix
  • Aruba
  • Catchpoint
  • Bitium
  • BMC Remedy
  • Desk.com
  • Flowdock
  • Freshservice Gitter
  • Glip
  • Demisto
  • Crashlyticcs
  • Ghost Inspector
  • Honeybadger
  • HP Sitscope
  • Kayako
  • Keynote
  • Intellinote
  • LogicMonitor
  • MailHop
  • Microsoft Azure
  • Monitis
  • Okta
  • Slack
  • Raygun
  • Opsee
  • Zapier
  • Zendesk

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

PagerDuty is an incident management platform that provides reliable incident notifications via email, push, SMS, and phone, as well as automatic escalations, on-call scheduling, and other functionality to help teams detect and fix infrastructure problems quickly.

Company Email

support@pagerduty.com

Contact No.

Company's Address

600 Townsend St., #200
San Francisco, CA 94103

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

Starting from $99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Enterprise-grade integrations
  • Multi-step, multi-app interactions
  • Integrates apps ten times faster than traditional solutions
  • Complex business logic
  • Bi-directional app integrations
  • Enables data syncs and advanced transformations
  • Error and exception management
  • Supports conditional data mapping and workflow logic for processing events
  • Proven cloud platform with 99.99% uptime

Pricing Info

Premium Plan – $99/month (billed annually) or $119/month (billed monthly)

  • Ideal for small business with less than 50 employees
  • Private and Public Recipes
  • Worknot
  • Unlimited Tier-1 Apps
  • 5,000 Transactions Per Month
  • Email & Chat Support
  • 1 hour Implementation Service
  • 10 Minutes Polling Cycle

Professional Plan – $499/month (billed annually) or $599/month (billed monthly)

  • Best for mid-market (less than 500 employees)
  • All Premium Plan features
  • Two Tier-2 App Connections
  • 50,000 Transactions per Month
  • Phone Support
  • Custom Expert Services
  • 5 minutes Polling Cycle

Enterprise Plan – $1,999/month (billed annually) or $2,199/month (billed monthly)

  • Best for large organizations (more than 500 employees)
  • All Professional Plan features
  • Tier-3 Apps & On-Premise Apps
  • Custom Transactions Per Month
  • 24 x 5 support
  • Multi-Instance App Integration
  • Real-Time Integration
  • Human Interaction Workflows
  • Long Running Tasks
  • High Volume Parallel Processing
  • IT Governance & Compliance

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

DeepCrawl, Bitamtica, Alternetics

Integrations

Workato integrates with the following business systems and applications:

  • Box
  • Dropbox
  • GitHub
  • HipChat
  • JIRA
  • NetSuite
  • Salesforce
  • Slack
  • Twilio
  • Twitter
  • Zendesk
  • QuickBooks
  • EventBrite
  • Intacct
  • ServiceNow
  • QuickBase
  • Marketo
  • Xero
  • InfusionSoft

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Workato is a cloud-based service that lets you connect web applications easily with its simple drag and drop interface.

Company Email

info@workato.com

Contact No.

Company's Address

1601 S De Anza Blvd,
Cupertino, CA 95014,
United States

Atera

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $79

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Remote Monitoring and Management (RMM)
  • Professional Services Automation (PSA)
  • Best-in-class Remote Access
  • Mobile Technician Management
  • Billing and Invoicing
  • Benchmarks
  • Reporting and Analytics
  • Real time alerts
  • IT automation
  • Custom scripting
  • Contracts and SLA
  • Service Desk
  • Patch Management
  • Mobile View
  • Chat and File Transfer
  • Help Desk and Ticketing
  • Contracts and Services Management

Pricing Info

Atera offers the following basic and enterprise pricing packages:

Pro – $89/month or $79/month (Annual Billing)

  • Full RMM
  • Automatic Monitoring
  • IT Tasks Automation
  • Patch Management
  • Network Inventory
  • System White Labeling
  • Unattended Remote Access (Max. 2 concurrent sessions)
  • API (400 RPM)

Growth – $129/month or $119/month (Annual Billing)

  • All Pro features
  • Remote – Unlimited concurrent sessions
  • Remote – Smartphone App
  • Less than 20MB Patch & Scripting Installations
  • Mac Agent
  • Direct Quickbooks integration
  • API (600 RPM)
  • Chat

Power – $149/month or $69/month (Annual Billing)

  • All Growth features
  • Database Snapshots
  • Geo-redundant Database
  • API (700 RPM)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Nano Geek, PC4Less, Microtek Solutions

Integrations

Atera integrates with the following business systems and applications:

  • Webroot
  • Ninite Pro
  • Warranty Master
  • IT Glue
  • TeamViewer
  • Screenconnect
  • Zapier
  • QuickBooks Online
  • QuickBooks Desktop

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

From remote IT monitoring & management through powerful ticketing and customer satisfaction surveying to billing and invoicing, Atera brings the entire IT business together.

Company Email

info@atera.com

Contact No.

Company's Address

Atera Networks Ltd.
244 Madison Avenue, New York
NY, 10016-2417
USA

No IT Management Software will be able to cover all the needs of a company. Though main features of PagerDuty and Workato are important you should also thoroughly study the integrations offered by each software. Quote frequently you will already be making use of other types of B2B software in your company and it’s much more beneficial to go with software that integrate well with one another. With that approach you will be able to ensure a reliable exchange of data between your teams and services, which can considerably reduce time devoted to migrating between one solution and the next.

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