PagerDuty
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Event Grouping & Enrichment
- Reliable & Rich Alerting
- Scheduling & Automated Escalations
- Mobile Incident Management
- Real-Time Collaboration
- System & User Reporting
- Always-On, Guaranteed Delivery
- Enterprise-Grade Security & Controls
- Service Grouping
Pricing Info
Pricing Info
Lite Plan – $9/month/user (annual billing) or $10/month/user
- Unlimited SMS, Phone Alerts (USA and Canada)
- Reliable Alerting
- 100+ Integrations
- Automatic Escalation
- Support Knowledge Base
Basic Plan – $29/month/user (annual billing) or $34/month/user
- All Lite Plan features
- 25 Global SMS and Phone Alerts
- On-call Schedules
- Incident Urgencies
- Email Support
- 500 API Requests Monthly
- 1 Year Data Retention
Standard Plan – $49/month/user (annual billing) or $59/month/user
- All Basic Plan features
- Unlimited Global SMS and Phone Alerts
- Enterprise Integrations
- Advanced Analytics
- Single Sign-on
- Team Organization
- Unlimited API Requests
- Custom Incident Urgencies
- Phone + Email Support
- Unlimited Data Retention
- Service Agreements
Enterprise Plan – $99/month/user (annual billing)
- All Standard Plan features
- Dedicated Customer Success Manager
- Customized SLAs
- Unlimited Read-Only Users
- Downtime Insurance Protection
Integrations
Integrations
PagerDuty integrates with many business systems and applications including:
- Ansible
- Apica
- App Dynamics
- App Formix
- Aruba
- Catchpoint
- Bitium
- BMC Remedy
- Desk.com
- Flowdock
- Freshservice Gitter
- Glip
- Demisto
- Crashlyticcs
- Ghost Inspector
- Honeybadger
- HP Sitscope
- Kayako
- Keynote
- Intellinote
- LogicMonitor
- MailHop
- Microsoft Azure
- Monitis
- Okta
- Slack
- Raygun
- Opsee
- Zapier
- Zendesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AirBNB, Okta, E-Harmony
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An incident management platform that provides reliable incident notifications via email, push, SMS, and phone. It also enables automatic escalations, on-call scheduling, and other functionality to help teams detect and fix infrastructure problems quickly. PagerDuty leverages machine learning in aggregating and correlating events and turning them into actionable alerts.
Company Email
support@pagerduty.com
Contact No.
Company's Address
600 Townsend St., #200
San Francisco, CA 94103
PagerDuty Comparisons
Popular PagerDuty Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Cloud Migration
- Application Development
- Production Monitoring
- Real-Time Analytics
- Mobile Application Management
Pricing Info
New Relic is available in flexible pricing options for two types of deployment. A 14-day free trial is also available to test out the features and full functionality of the Pro plan. For the plans, here are the details:
Cloud-based
The price is based on the size of your instance, the number of instances, and the total running time of the instance among AWS, Google, Microsoft, and Rackspace. New Relic has a calculator available on their website for an estimate.
Self-hosted
- Essentials – $75/month billed annually
- Pro – starts at $149/month billed annually
Integrations
New Relic integrates with the following business systems and applications:
- Slack
- Pivotal Tracker
- PARIM
- Klipfolio
- JIRA Software
- PagerDuty
- DucksBoard
- Datadog
- Boundary
- Bitium
- Atlassian Integration Connectors
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Microsoft, Groupon. NBC, Sony Intuit
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
New Relic is a Software Analytics company that makes sense of billions of metrics across millions of apps.
Company Email
Contact No.
Company's Address
188 Spear Street, Suite 1200
San Francisco, CA 94105
New Relic Comparisons
Popular New Relic Alternatives
No IT Management Software will be perfect enough to cover all the requirements of a specific team. While core functionalities of PagerDuty and New Relic should matter you should also carefully examine the integrations offered by a given software. Very often you will already be using other types of SaaS software in your company and it’s much wiser to opt for solutions that integrate well with each other. With that approach you can ensure a smooth exchange of data between your teams and software used, which can really reduce time wasted on migrating between one software and the other.
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