What is better Optimum Feedback or SurveyExpression? It’s a good idea to use our scoring system to provide you with a general idea which CRM Software product is will work better for your company. For overall product quality, Optimum Feedback attained 8.0 points, while SurveyExpression earned 7.4 points. Meanwhile, for user satisfaction, Optimum Feedback scored 93%, while SurveyExpression scored N/A%.
Information regarding their functions, tools, supported platforms, customer service, and more are given below to give you a more precise assessment. Don’t forget to get only the features your business requires so as not to waste resources for functions that are unnecessary.
We know that not all people have enough time to try out dozens of various solutions, so we prepared a list of suggestions that you may find useful. Our top selections for the Reviews Management Software category are: Alchemer, Sogolytics, Yotpo.
Optimum Feedback offers three enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your company:
Starter – £79/month or £74/month (annual billing)
Up To 150 Reviews Per Month
Monitor Up To Three Review Sites
Email Support
Pay By Credit Card
Premium – £199/month or £179/month (annual billing)
Optimum Feedback integrates with the following business systems and applications:
Google
Yelp
TripAdvisor
Avvo
OpenTable
Lawyers.com
Edmuns.com
Angie’s List
Facebook
Zendesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Facebook, Google, TripAdvisor
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Optimum Feedback is an all-in-one platform that lets businesses manage their reputation, feedback, and brand through review management and feedback capture.
Both Optimum Feedback and SurveyExpression were tested by a panel of independent SaaS experts who carried out a full examination of all core elements of every software. Their total rating was calculated with unique SmartScore system that provides a separate partial score to each element including: main features, customer support, mobile device support, security, client satisfaction as well as market presence. We know useful features are not the only factor crucial to a company so we make sure we pay attention to all sides of a service prior to calculating its final score.
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