Freshservice
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Multiple Language Support
- Multiple Database Selection
- Extensible Cartridge System
- Quickstart Templates
- Source Code Version Management
- One-Click Deploy
- Multiple Environment Support
- Hosting Regions
- Standardized Developer Workflows
- Backup, Restore, and Clone With Snapshots
- Continuous Integrations and Release Management
- Dependency and Build Management
- Gears
- Automatic Application Scaling
- System Component Redundancy
- Collaboration
- Responsive Web Console
- Rich Command-Line Tool Set
- Remote SSH Login to Application Container
- IDE Integration
- JBoss Middleware Services
- Marketplace Add-Ons
- Partner Programs
- Rest API
- Product Help
- Support Plans
- Certification and Training
- Consulting
Pricing Info
Pricing Info
OpenShift offers 2 pricing plans:
Starter Plan – Free
For individual learning and experimenting
- 1 Project
- 1GiB Memory Included
- 1GiB Terminating Memory Included
- 1GiB Storage Included
- Resource Hibernation – coming soon
Pro Plan – $50/month per region
- Add additional memory for $0.035/hour per GiB, billed monthly
- 10 Projects
- 2GiB Memory Included – Up to 48GiB Memory Available
- 2GiB Terminating Memory Included – Up to 20GiB Terminating Memory Available
- 2GiB Storage Included – Up to 150GiB Storage Available
- Always On, Unlimited Usage
- Basic Support
- Invite Collaborators to Projects
- Scheduled Jobs
- Supports Custom Domains
Integrations
Integrations
OpenShift offers integrations with the following business systems and applications:
- Datadog
- Jenkins
- Eclipse
- JBoss Developer Studio
- Titanium Studio
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
OpenShift is Red Hat's Platform-as-a-Service (PaaS) that allows developers to quickly develop, host, and scale applications in a cloud environment.
Company Email
customerservice@redhat.com
Contact No.
Company's Address
Red Hat Tower
100 E. Davie Steet
Raleigh, NC 27601
OpenShift Comparisons
Popular OpenShift Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Basic Ticketing
- Self Service Portal
- Knowledge Base
- Intelligent Automation Tools
- CMDB
- SLA Management
- Scheduler
- Agent Collision
- Service Catalog
- Contract Management
- Asset Reporting
- Basic Reporting
- Advanced Reporting
- Enterprise Reporting
- Portal Customization
- Widgets
- MSP Plugin
- Unlimited Mailboxes
- Custom Mailbox
- Domain Mapping
- IP Whitelisting
- Time Tracking
- Announcements
- Satisfaction Surveys
- Incident Management
- Problem Management
- Change Management
- Release Management
- Multiple Portal Languages
- Multiple SLA Policies
- Multiple Business Hours
- Customizable Agent Roles
- Priority Matrix
- Round Robin
- 1 Free Custom SSL
- Integrated Game Mechanics
Pricing Info
Freshservice offers four plans for modern enterprises. It has a 21-day free trial where you access all its features. You can start your free trial of Freshservice here.
The pricing plans available for the software are:
Starter – $19/agent/month, billed annually ($29/agent/month)
- 1,000 orchestration transactions per month per account
- Incident management
- Knowledge base
- Self-service portal
- SLA management
- Workflow automator
- Orchestration
- Access controls starter
- Analytics starter
- Multiple portal languages
- Custom SSL
- Marketplace apps
- Mobile apps
Growth – $49/agent/month, billed annually ($59/agent/month)
- 2,000 orchestration transactions per month per account
- Service catalog
- Asset management (100 free assets)
- Purchase order management
- Employee onboarding
- Portal customization
- MSP mode
- Multiple SLAs
- Business rules
- Approval workflows
- Business hours
Pro – $99/agent/month, billed annually ($119/agent/month)
- 5,000 orchestration transactions per month per account
- Problem management
- Change management
- Release management
- Project management
- Software license management
- Contract management
- Alert management
- Analytics pro
- Access controls pro
- Team dashboards
- IP range restrictions
Enterprise – By quote
- 20,000 orchestration transactions per month per account
- Sandbox
- Audit logs
- HIPAA Compliance
- Dedicated customer success manager
- Freddy Virtual Agent on MS Teams with 2,000 suggestions per month per account (Beta)
- Freddy Agent Assist (Beta)
Integrations
Native Integrations
- Salesforce
- Sugar CRM
- Capsule
- FreshBooks
- Atlassian Jira
- Harvest
- Google Apps
- Google Calendar
- Google Analytics
- Google Contacts
- Gmail Gadgets
- Google Hangouts
- Google Drive
- LogMeIn Rescue
- HelpOnClick
- iContact
- Zoho CRM
- Snap Engage
- Nimble
- Shopify
- FetchFlow
- Knowlarity
- MailChimp
- Campaign Monitor
- Highrise
- Olark
- Constant Contact
- WorkFlowMax
- SurveyMonkey
- Dropbox
- Screenr
- PivotalTracker
- Zapier
- Batchbook
- Amazon Web Services
- Bomgar
- Box
Third party Integrations
- Userlike
- Magento
- Woo Themes
- OneSky
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
American National Bank, Battery Giant, Rubik
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
Company Email
support@freshservice.com
Contact No.
Company's Address
311 California St.
San Francisco, CA, 94104
USA
Freshservice Comparisons
Popular Freshservice Alternatives
If you test various IT Management Software products you shouldn’t simply explore their features list and offered pricing packages. Keep in mind the product should be adjusted to your standards and business so the more flexible their offer the better. Explore which OSes are supported by OpenShift and Freshservice and ensure you will obtain mobile support for whichever devices you use in your company. You should also examine which languages and countries are supported, as this might be a critical factor for many businesses.
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