ULTATEL offers several enterprise pricing plans in a pay-as-you-go or contract-based model. Here are the details:
Clarity Cloud
Professional – Starts at 27.95/user/month (pay-as-you-go) or $20.95 for contract
- Fully-managed cloud PBX phone system
- 24/7 support via phone & email
- Unlimited USA & Canada calls
- Free porting
- 20 Video conferences
- 1 Video conference bridge/account
- Voicemail-to-Email
- Voice calling, faxing, & texting on the same number
- Automated attendants
- Unlimited online faxing
- Call presence
- Custom Call-on-Hold music
- HD voice calls
- Call flows
- Unlimited ring groups
- Call waiting, Call forwarding, & Caller ID
- Call parking
- Call blocking
- Call notification
- Call analytics & reports
- Web-based management
- MS Teams SBC app
- Free toll-free numbers
Premium – Starts at $31.95/user/month (pay-as-you-go) or $24.95 (contract)
- All features in Professional Plan, Plus:
- 100 video conferences
- Call monitoring
- Call whispering
- Call recording
- Voicemail notifications
- Voicemail dropping
Ultimate – Starts at $41.95/user/month (pay-as-you-go) or $34.95 (contract)
- All features in Premium Plan, Plus:
- Integration with CRM systems
- Salesforce
- Zendesk
- Zoho
- Pipedrive
- Microsoft Dynamics
- Custom reports
- LDAP company directory
- Conference service for multiple projects
Contact Center
Contact – Starts at $43.95/user/month (pay-as-you-go) or $40.95 (contract)
- Fully-managed cloud PBX phone system
- 24/7 support via phone & email
- Unlimited USA & Canada calls
- 20 free ported numbers
- 100 Video conferences
- 1 Video conference bridge/account
- Voicemail-to-Email
- Voice calling, faxing, & texting on the same number
- Automated attendants
- Unlimited online faxing
- Call presence
- Custom Call-on-Hold music
- HD voice calls
- Call flows
- Unlimited ring groups
- Call waiting, Call forwarding, & Caller ID
- Call parking
- Call blocking
- Call notifications
- Call analytics & reports
- Advanced queuing features
- Skill-based call routing
- Audio conferencing
- Web-based management
- MS Teams SBC app
- Free toll-free numbers
- IVR features
- Compatibility with mobile app, softphone, or desktop
Plus – Starts at $46.95/user/month (pay-as-you-go) or $43.95 (contract)
- All features in Contact Plan, Plus:
- 50 free ported numbers
- Voicemail notifications
- Voicemail dropping
- Queue analytics & reports
- Quality assurance functionality
- Quality assurance analytics
- Custom call rating templates
- Text messaging system
Ultimate – Starts at 49.95/user/month (pay-as-you-go) or $46.95 (contract)
- All features in Plus Plan, Plus:
- 50 free ported numbers
- Integration with CRM systems
- Salesforce
- Zendesk
- Zoho
- Pipedrive
- Microsoft Dynamic
- Custom reports
- LDAP company directory
- Conference service for multiple projects
- Queue callback
Microsoft Teams SBC
Standalone SBC – Starts at $2.40/user/month (pay-as-you-go) or $1.80 (contract)
- Managed service & support
- ULTATEL or Public Cloud hosted
- Direct routing
- Automated attendances
- Call control
- Call escalating
- Call parking
- Caller ID masking
- Call quality monitoring
- Call forwarding & handling
- 1-Click calling
- Custom contact groups
- Custom ring tones
- Microsoft Team dial pad
- Dialing packages
- Dashboard for direct routing
- E911 Emergency calls
- Improved encryption
- Extension dialing
- Feature notes
- Free ported numbers
- Native SBC
- Location-based call routing
- Media transcoding
- Call routing rules
- Screen sharing via chat
- Group ringing
- Speed dialing
- 3-ways PSTN calls
- Firewalls
- Voicemail-to-Email
- Compatibility with softphone, mobile, or desktop
Microsoft Teams SBC + Calling Plan – Starts at $11.40/user/month (pay-as-you-go) or $10.80 for (contract)
- All features in Stand-Alone SBC Plan, Plus:
- Web-based management
- Free toll-free numbers
- Internal inbound & outbound calls
- Unlimited USA & Canada Calls
- Group paging
Microsoft Teams SBC + Clarity Phone System – Starts at $18.35/user/month (pay-as-you-go) or $17.75 (contract)
- Microsoft Teams SBC + Calling Plan, Plus:
- Call analytics & reports
- Call blocking
- Call waiting, Call forwarding, & Caller ID
- Call presence
- Call parking
- Call notification
- Custom Call-on-Hold music
- Call flows
- HD voice calls
- North America SMS/MMS
- Unlimited online faxing
- Unlimited ring groups
- Voice calling, faxing, & texting on the same number
- Call monitoring
- Call whispering
- Call recording
- Custom reports
- LDAP company directory
- Conference service for multiple projects
- Voicemail notifications
- Voicemail dropping
- CRM system integrations
- Load balancing
- Bursting
- SBC redundancy
