What is better OnSIP or CloudTalk? There are many Business Phone Systems products available for businesses today. The simplest way to find out which service fits your needs best is to check them side by side. For example, here you can assess OnSIP and CloudTalk for their overall score (8.9 vs. 8.5, respectively) or their user satisfaction rating (100% vs. 100%, respectively).
It’s also possible to review their individual modules and pricing stipulations and other useful information below. When matching products make sure you examine their corresponding features and mark their differences to get a clearer picture of both deals. Similarly, keep in mind to evaluate secondary factors including security, backup, ease-of-use, and helpdesk support.
Right now, the best products in our Business Phone Systems category are: Axon Virtual PBX, Comcast Business VoiceEdge®, RingCentral.
CloudTalk offers basic and enterprise pricing packages. Contact the vendor for pricing information on their custom plan. A 14-day free trial is also available for you to get started (no credit card details required).
Starter – €25/user/month (billed monthly) or €20/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Call Flow Designer
Essential – €30/user/month (billed monthly) or €25/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Advanced analytics with unlimited history
Real-time client dashboard
One-to-one onboarding session
Integrations to other systems
Open API
Unlimited concurrent calls
Skill-based routing
Smart queueing
SMS/Text Messages
Expert – €50/user/month (billed monthly) or €40/user/month (billed annually)
CloudTalk integrates with the following business systems and applications:
Hubspot
Pipedrive
Salesforce
Zendesk
Freshdesk
LiveAgent
Helpscout
Intercom
Shopify
Bigcommerce
Magento
Microsoft Dynamics
Zoho CRM
Groove
Live Chat
Shoptet
Magento
Shopify
Bigcommerce
12 Integrations are planned for Q3/2019.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Yves Rocher, Karcher
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An intuitive cloud-based call center software designed to enable businesses and organizations to deliver clear, responsive, and high-quality customer support to their clients. CloudTalk was designed with the needs of SMEs in mind. It is a highly flexible and customizable platform that can be tailored to your specific requirements.
Almost as crucial as features and customer support quality are pricing options provided by OnSIP and CloudTalk. While price should not be the sole factor it’s definitely a significant thing to think about. You should look for a flexible pricing plan that can be adjusted to your business size and effortlessly scaled up if your team develops. Be sure that you don’t opt for pricing plans that have extra functionalities that you won’t find useful and always make an effort to get in touch with the vendor directly because big companies can frequently benefit from more affordable prices. You should also give a chance to a free trial or demo of each service to spend at least some time on actual work with the system. It’s a helpful experience that doesn’t ask you to invest any money and gives you a solid overview of what it’s like to work with OnSIP and CloudTalk.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
