Freshservice
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Digital, responsive contracts
- Pre-built, customizable templates
- Legally binding e-signatures
- Interactive fields and tables
- Live editing
- Smart, automated workflows
- Data import
- Live notifications for contract events
- Audit trail
- GDPR compliance
- User and group-based permission
- Automatic reminders
- Real-time analytics
- Contract lifecycle management
- Single sign-on
- API, webhooks, and integrations
Pricing Info
Pricing Info
Oneflow is available in one free plan and three paid plans. Below are the details:
Free
- PDF contracts
- Comments
- Audit trail
- Basic signature
- Data portability
- Analytics dashboard
- Email and chat support
Essentials – €17/month/user (billed annually), €20/month/user (billed monthly)
- Free Plan features plus,
- Digital contracts
- Contract templates
- Template library
- Video and screen recording
- Send contract over SMS (add-on)
- Premium signature
- Sign on same device
- SMS signature (add-on)
- eID signature (add-on)
- Contract insights
- Workspaces
- Contract calendar
- Address book
- Standard integrations
Business – €45/month/user (billed annually), €54/month/user (billed monthly)
- Essentials Plan features plus,
- Message templates
- Data fields
- Shared templates
- Batch sending (add-on)
- Signing order
- Lifecycle
- Tags
- Workspace branding
- Advanced filters
- Custom reminders
- Data retention
- Premium integrations (add-on)
- API access (add-on)
- Webhooks
- Web form connector (add-on)
- Web form as a service (add-on)
- Two-step authentication
- Data retention
- Account audit log
- Single sign-on
- Phone support
- Dedicated success managers (minimum 10 seats)
- Technical support (add-on)
- Premium SLA (add-on)
Enterprise – by quote
- Business plan features plus,
- Roles
- Groups
- Custom terms and DPA (minimum 50 seats)
Integrations
Integrations
Oneflow can integrate with a wide variety of third-party applications, including sales and HR software. The following are but a few examples:
- Salesforce
- Pipedrive
- HubSpot
- Microsoft Dynamics 365
- Upsales
- Membrain
- SuperOffice
- Intelliplan
- Adocka
- Teamtailor
- Jobylon
- Sympa
Oneflow also has a Public API and webhooks services that allow you to connect with more third-party solutions.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
ServaNet, Byggmax, Kundo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Through Oneflow, sales teams can create responsive, interactive sales proposals and contracts that clients can sign digitally. Live editing ensures that all parties are on the same page during negotiations. Plus, contract analytics help managers keep close track of individual and team performance.
Company Email
sales@oneflow.com
Contact No.
Company's Address
Gävlegatan
12a 113 30
Stockholm, Sweden
Oneflow Comparisons
Popular Oneflow Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Basic Ticketing
- Self Service Portal
- Knowledge Base
- Intelligent Automation Tools
- CMDB
- SLA Management
- Scheduler
- Agent Collision
- Service Catalog
- Contract Management
- Asset Reporting
- Basic Reporting
- Advanced Reporting
- Enterprise Reporting
- Portal Customization
- Widgets
- MSP Plugin
- Unlimited Mailboxes
- Custom Mailbox
- Domain Mapping
- IP Whitelisting
- Time Tracking
- Announcements
- Satisfaction Surveys
- Incident Management
- Problem Management
- Change Management
- Release Management
- Multiple Portal Languages
- Multiple SLA Policies
- Multiple Business Hours
- Customizable Agent Roles
- Priority Matrix
- Round Robin
- 1 Free Custom SSL
- Integrated Game Mechanics
Pricing Info
Freshservice offers four plans for modern enterprises. It has a 21-day free trial where you access all its features. You can start your free trial of Freshservice here.
The pricing plans available for the software are:
Starter – $19/agent/month, billed annually ($29/agent/month)
- 1,000 orchestration transactions per month per account
- Incident management
- Knowledge base
- Self-service portal
- SLA management
- Workflow automator
- Orchestration
- Access controls starter
- Analytics starter
- Multiple portal languages
- Custom SSL
- Marketplace apps
- Mobile apps
Growth – $49/agent/month, billed annually ($59/agent/month)
- 2,000 orchestration transactions per month per account
- Service catalog
- Asset management (100 free assets)
- Purchase order management
- Employee onboarding
- Portal customization
- MSP mode
- Multiple SLAs
- Business rules
- Approval workflows
- Business hours
Pro – $99/agent/month, billed annually ($119/agent/month)
- 5,000 orchestration transactions per month per account
- Problem management
- Change management
- Release management
- Project management
- Software license management
- Contract management
- Alert management
- Analytics pro
- Access controls pro
- Team dashboards
- IP range restrictions
Enterprise – By quote
- 20,000 orchestration transactions per month per account
- Sandbox
- Audit logs
- HIPAA Compliance
- Dedicated customer success manager
- Freddy Virtual Agent on MS Teams with 2,000 suggestions per month per account (Beta)
- Freddy Agent Assist (Beta)
Integrations
Native Integrations
- Salesforce
- Sugar CRM
- Capsule
- FreshBooks
- Atlassian Jira
- Harvest
- Google Apps
- Google Calendar
- Google Analytics
- Google Contacts
- Gmail Gadgets
- Google Hangouts
- Google Drive
- LogMeIn Rescue
- HelpOnClick
- iContact
- Zoho CRM
- Snap Engage
- Nimble
- Shopify
- FetchFlow
- Knowlarity
- MailChimp
- Campaign Monitor
- Highrise
- Olark
- Constant Contact
- WorkFlowMax
- SurveyMonkey
- Dropbox
- Screenr
- PivotalTracker
- Zapier
- Batchbook
- Amazon Web Services
- Bomgar
- Box
Third party Integrations
- Userlike
- Magento
- Woo Themes
- OneSky
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
American National Bank, Battery Giant, Rubik
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
Company Email
support@freshservice.com
Contact No.
Company's Address
311 California St.
San Francisco, CA, 94104
USA
Freshservice Comparisons
Popular Freshservice Alternatives
You should pay attention to the fact that even though both Oneflow and Freshservice may have a top quality array of features each solution could be created for a different company size. If you are studying different apps you may want to give some attention to a business type they are catering to. Some functionalities might scale up effectively for big enterprises but if you own a small or medium business it’s frequently more sensible to stay away from paying for customized functionalities that you might never actually use.
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