What is better OneDesk or TeamSupport? Today’s enterprises need the best Help Desk Software product to keep on being competitive. On this page we help you with choosing the best product, by allowing you to compare OneDesk and TeamSupport down to the very details of their individual modules.
You can also make use of our total scoring values, which rate the software overall quality and performance. OneDesk got a 8.2 score, while TeamSupport has a score of 9.1. Likewise, it is possible to compare their general user satisfaction rating: 99% (OneDesk) against 99% (TeamSupport). Keep in mind to select the application that best matches your most crucial priorities, not the solution with the higher number of features.
Our team put a lot of effort to review all popular Help Desk Software solutions that you can find on the market, but among all the ones we reviewed these three caught our special attention: Salesforce Service Cloud, Zendesk, Freshdesk.
TeamSupport integrates with the following business systems and applications:
JIRA
ServiceNow
HubSpot
Slack
Salesforce.com
Beanstalk
Highrise
MailChimp
Nicereply
Zoho Reports
Dropbox
Zapier
Facebook
Rest API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AT&T, Walmart, American Lung Association, Fuji Film, NBA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
TeamSupport is a complete customer support platform that facilitates communication and collaboration between your teams and clients. Designed for B2B users, the platform offers customer self-service portals, ticket management, ticket automation, and live chat, among others. Collaborative tools also allow team members to efficiently work together to resolve customer issues.
If you continue having second thoughts about which app will be best for your company it may be a sound idea to examine each service’s social metrics. These metrics are frequently an indicator of how popular a given service is and how extensive is its online presence. For instance OneDesk Twitter profile has currently 810 followers. At the same time TeamSupport Twitter is followed by 9530 users.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
