What is better OneDesk or HP Service Anywhere? If you need a reliable Help Desk Software product for your company you must take time to compare different alternatives. It doesn’t have to be tricky, and can be as straightforward as matching their functionalities in a table like the one below. You will also get a quick idea how each product functions. For instance, on this page you can check OneDesk’s overall score of 8.2 and compare it against HP Service Anywhere’s score of 8.1; or OneDesk’s user satisfaction level at 99% versus HP Service Anywhere’s 97% satisfaction score.
The assessment will help you spot the good and bad points of each application, and decide which matches your requirements better. Aside from the rich features, the software which is simple and intuitive is always the better option.
We did our best to review all popular Help Desk Software solutions that you can find on the market, but among all the ones we reviewed these three caught our special attention: Zendesk, Freshdesk, Salesforce Service Cloud.
Pricing information on HP Service Anywhere is available upon request. Users can try HP Service Anywhere for 30 days with no cost to see how this SaaS automated desk service can enhance their business IT service. The free trial version includes:
IT service desk that’s easy to use, administer, and configure
Data consolidated from all sources to solve and prevent user problems
Context-aware search that enables employees to help themselves
Powerful analytics to identify potential issues before they become problems
Both OneDesk and HP Service Anywhere were evaluated by a panel of independent B2B experts who prepared a full analysis of all core elements of each app. Their final rating was prepared with unique SmartScore algorithm which provides a separate partial score to each factor including: main functionalities, customer support, mobile support, security, client satisfaction as well as media presence. We realize useful features are not the only factor crucial to a company so we do our best to pay attention to all aspects of a software before calculating its final score.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
