What is better OneDesk or Deskun? To make sure you purchase the most useful and productive Help Desk Software for your business, you should compare products available on the market. For example, here you may match OneDesk’s overall score of 8.2 against Deskun’s score of 8.0. You can also evaluate their general user satisfaction: OneDesk (99%) vs. Deskun (100%).
What’s more, you can review their good and bad points feature by feature, including their contract conditions and pricing. By comparing products you are sure that you pick the best software for your budget. Of course you must understand your particular requirements to realize which solution addresses those needs.
As of now, the leading services in our Help Desk Software category are: Zendesk, Freshdesk, Salesforce Service Cloud.
Deskun offers a flexible enterprise pricing scheme based on the number of your agents and your preferred channels. Contact the sales team for more details.
Deskun integrates with the following business systems and applications:
Gmail
Facebook
Facebook Messenger
Twitter
Viber
Skype
VK
Telegram
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Deskun allows users to process messages from clients in Gmail interface. One can use message templates for a quick reply, assign requests to responsible agents, and collaborate with employees.
If you continue having second thoughts about which product will be best in your case it may be a sound idea to analyze each service’s social metrics. These metrics are quite often a way to see how popular every software is and how large is its online presence.For example, if you check OneDesk LinkedIn page you’ll find out that they are followed by 3443 users. In case of Deskun the number of followers on their LinkedIn page is 21.
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