Qualtrics CX
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Online Feedback
- Website Widgets
- Mobile Feedback Collection
- Feedback Terminals
- Smiley/Multiple-Question Buttons
- Machine Learning Algorithms
- Smart Alerts
- Single Feedback KPI
- Insights Sharing
Pricing Info
Pricing Info
OMBEA Insights offers several SME and enterprise pricing plans. You may contact the vendor for more information and request for a quote.
Integrations
Integrations
OMBEA Insights integrates with the following customer and employee experience management solutions offered by OMBEA:
- OMBEA ExpressPod
- OMBEA Online Feedback Tools
- OMBEA Response
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
University of Cambridge, eBay, Microsoft
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
OMBEA Insights is a feedback analytics platform that allows you to collect and turn customer and employee feedback into actionable insights.
Company Email
info@ombea.com
Contact No.
Company's Address
OMBEA AB
Sveavägen 82,
113 59 Stockholm,
Sweden
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Customer Feedback
- Customized Dashboard
- Role-Based Dashboard
- Closed-Loop Follow Up
- Surveys
- Net Promoter Score (NPS)
- Customer Satisfaction (CSAT)
- Customer Effort Score (CES)
- 100+ Question Types
- Open Text Response
- Open API
- Dashboard Hierarchy
- Ticketing
- Technology-Supported Workflows
- Automated Respondent Management
- Statistical Analysis
- Text Analysis
- Key Driver Analysis
- Predictive Analytics
- Machine Learning
Pricing Info
The pricing information of Qualtrics Customer Experience is only available on a quote request.
Integrations
Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:
- Salesforce
- Tableau
- Marketo
- Workday
- Slack
- Adobe Analytics
- Adobe Launch
- Freshdesk
- Zendesk
- Hubspot
- Zapier
- ServiceNow
- Microsoft Dynamics 365
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Yamaha, Allianz, jetBlue
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Qualtrics is an award-winning tool trusted not only by thousands of companies but also by academic institutions. The first survey software that adapts the use of artificial intelligence in survey data analysis, Qualtrics utilizes its advanced intuitive tools to streamline the complex research process for businesses of any size.
Company Email
support@qualtrics.com
Contact No.
Company's Address
2250 N. University Pkwy,
48-C, Provo, 84604
USA
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If you test different CRM Software solutions you shouldn’t only look at their list of features and available pricing plans. Pay attention to the fact that the product must be meeting your requirements and business so the more flexible their offer the better. Explore what platforms are supported by OMBEA Insights and Qualtrics CX and ensure you will obtain mobile support for whatever devices you work on in your company. You should also examine which languages and geographies are supported, as this could be a critical factor for many businesses.
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