What is better Olark or Get Satisfaction? Specific organizations want different types of Customer Support Software. To learn which one meets your needs, think of comparing various solutions feature by feature along with their terms and costs. Furthermore, you can get a quick idea of their general performance and customer feedback by checking our smart scoring system.
The results are: Olark (8.7) vs. Get Satisfaction (7.4) for overall quality and performance; Olark (98%) vs. Get Satisfaction (96%) for user satisfaction rating. Examine their high and weaker points and find out which software is a better option for your company. An effective, simple tactic is to note down the strengths and weaknesses of both applications next to each other and see which app is better.
Those of you who don't have much time or need a Customer Support Software suggestion from our team may want to try out these top choices for the current year: Zendesk, Freshdesk Omni, Freshdesk.
Olark Live Chat solutions offers four product plans with three billing options: monthly, yearly, and 2-year subscription. Pick the annual and bi-annual options and you will get significant discounts off the original rates. All plans include all core features and come with a free trial period for those who want to test drive Olark’s chat capabilities.
You shouldn’t count on exclusively a wide range of features and flexible pricing plans from a reliable Customer Support Software. Almost as important as core features is a trustworthy customer support. You want to guarantee that in a situation where you have any questions about Olark or Get Satisfaction, or you struggle with some problems, or maybe you’ll want to ask for a specific revision or feature useful to your business you can count on a responsive and helpful customer support. Examine if options such as phone support, tickets or live chat are available. Additionally, it’s a big plus if you can profit from personal training or at least an FAQ you can use.
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