What is better Olark or Bria? When looking for the right Customer Support Software for your organization our recommendation is that you evaluate the functions, pricing, along with other crucial info concerning the product and vendor. Here, you can check the similarities and distinctions between Olark (overall score at 8.7 and user satisfaction at 98%) and Bria (overall score at 8.5 and user satisfaction at 98%).
It's also possible to look at their specific modules, like tools, plans, rates, conditions, etc. What is more, analyze the terms carefully for information on hidden fees, including, setup cost, separate support plan, upgrade fees, disk space fees, and others.
At this time, the best services in our Customer Support Software category are: Freshdesk, Freshdesk Omni, Zendesk.
Olark Live Chat solutions offers four product plans with three billing options: monthly, yearly, and 2-year subscription. Pick the annual and bi-annual options and you will get significant discounts off the original rates. All plans include all core features and come with a free trial period for those who want to test drive Olark’s chat capabilities.
Your company or team can purchase the VoIP softphone at a price of $49 per license/unit. Contact Bria for more product details and additional enterprise pricing information.
Bria integrates with the following business systems and applications:
Salesforce CRM
Microsoft Outlook
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AVAYA, COMCAST, NOKIA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A SIP-based VoIP software solution for service providers, enterprises, businesses, and Original Equipment Manufacturers (OEM); highlighting its powerful integrations.
It may not always be enough to simply compare Olark and Bria against one another. Even though reliable tools, cost and user reviews are all important and should be included when making a final decision, you should also take a look at the recognition and awards won by every solution. In many cases a less known solution may turn out to be a good choice that was a winner of many industry awards such as our Experts’ Choice Award which reveals that despite smaller market presence it’s a worthy rival to the products that dominate the market.
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