What is better Olark or Answerbase? You can use our scoring system to help you get a general idea which Customer Support Software product is more suitable for your business. For overall product quality, Olark attained 8.7 points, while Answerbase gained 8.2 points. Meanwhile, for user satisfaction, Olark scored 98%, while Answerbase scored N/A%.
Specifics of their unique elements, tools, supported platforms, customer service, etc. are provided below to provide you with a more accurate comparison. Keep in mind to choose only the tools your company needs so as not to waste resources for tools which are redundant.
At the moment, the best products in our Customer Support Software category are: Freshdesk Omni, Zendesk, Freshdesk.
Olark Live Chat solutions offers four product plans with three billing options: monthly, yearly, and 2-year subscription. Pick the annual and bi-annual options and you will get significant discounts off the original rates. All plans include all core features and come with a free trial period for those who want to test drive Olark’s chat capabilities.
Answerbase offers free use for 30 days for a limited period of time, time and a total of four enterprise pricing packages for users to choose from. Give the details a look, and select the best option for your business:
Answerbase offers a comprehensive suite of developer APIs to help you create a Q&A solution for your specific needs or enable custom integration within your mobile apps, web properties, and others.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Adobe, General Mills, Sagicor
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Answerbase is a knowledge management application for eCommerce and customer support.
In case you are still having doubts about which app will perform best for your business it may be a sound idea to examine each service’s social metrics. These metrics are quite often a sign of how popular a given service is and how big is its online presence. For example, in case of Facebook Olark has 4383 likes on their official profile while Answerbase profile is liked by 3860 people.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
