What is better Office 365 Backup & Restore or xMatters? Finding the perfect IT Management Software product is all about comparing different solutions and figuring out the top application for your specific needs. Our unique process gives you a fast look at the general rating of Office 365 Backup & Restore and xMatters. For all round quality and performance, Office 365 Backup & Restore scored 7.9, while xMatters scored 8.4. On the other hand, for user satisfaction, Office 365 Backup & Restore earned 99%, while xMatters earned 100%.
Below you can also check their characteristics, terms, plans, etc. to determine what application will be more appropriate for your situation. One critical feature to check is whether the app lets you to enable/disable restrictions on various types of users to secure any confidential company data.
As of now, the leading services in our category are: .
Xmatters offers three different enterprise pricing tiers for two of its products IT Management and Business Continuity Management. The pricing for the other two products can be sought from the customer representatives of the company.
The three different tiers are named Starter, Base, and Pro. Further details are given in below:
IT Management
Starter – $16/user/month
Unlimited Integrations
Mobile, SMS, email, voice, and pager communication
Up to 10 Roles
6 Events/Minute
Manual Alerts
Support
Data Sync
SLA
Messaging Packages
Base – $39/user/month
All features of Starter package
Unlimited Roles
15 Events/Minute
24/7 support
Multi-language support
Bigger messaging packages
Advanced – $59/user/month
All features of Base package
30 events/ minutes
dedicated support manager
Communication center
Biggest messaging
Business Continuity Management
Starter – $9/user/month
Unlimited users
Mobile, SMS, email, voice, and pager communication
xMatters integrates with the following business systems and applications:
Twitter
Zapier
Sumo Logic
Loggly
Zendesk,
Desk.com
Splunk Cloud
OneLogin
Salesforce Sales Cloud
ScienceLogic
AppDynamics
IBM SmartCloud Engage
JIRA Software
Okta Identity Management
HipChat
ManageEngine ServiceDesk Plus
HipChat
Slack
Salesforce Service Cloud
JIRA Service Desk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
US bank, FUJITSU, Manpower
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
xMatters is a cloud-based alerts and communication system that helps the companies of all sizes in getting timely alerts during incidents and inform the concerned personnel.
It may not always be enough to simply compare Office 365 Backup & Restore and xMatters against each other. Although specific features, cost and user experience are all important and should be taken into account when making a final decision, you should also check out the recognition and awards won by every software. In many cases a less popular app may turn out to be a great choice that was a winner of many B2B awards such as our Great User Experience Award which proves that despite lesser market popularity it’s a significant rival to the solutions that rule the market.
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