What is better NterAKT or Salesforce Service Cloud? You can use our scoring system to give you a general idea which CRM Software product is will work better for your company. For overall product quality, NterAKT earned 8.0 points, while Salesforce Service Cloud received 9.6 points. At the same time, for user satisfaction, NterAKT scored 100%, while Salesforce Service Cloud scored 97%.
Details about their functions, tools, supported platforms, customer service, etc. are given below to give you a more precise comparison. Don’t forget to purchase only the features that you need so as not to waste cash for features which are redundant.
We did our best to review all popular CRM Software services that you can find out there, but among all the ones we reviewed these three caught our special attention: Freshsales, HubSpot Smart CRM, Salesforce CRM.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
All the data, details and reviews that we presented in this comparison were taken from official vendor sites, advertising materials available online, real-life experience from real clients as well as our own hands-on use of each product by a professional reviewer. We do our best to thoroughly study every app, as a result we not only test it on our own, but we also compare our findings with opinions of other people from the B2B community.
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