What is better NinjaOne (Formerly NinjaRMM) or SugarSync? If you need an effective Backup Software product for your organization you should remember to evaluate different options. It doesn’t have to be challenging, and can be as simple as matching their functions in a table like the one below. You will also get a brief idea how each product functions. For example, on this page you can see NinjaOne (Formerly NinjaRMM)’s overall score of 8.6 and compare it against SugarSync’s score of 8.5; or NinjaOne (Formerly NinjaRMM)’s user satisfaction level at 93% versus SugarSync’s 98% satisfaction score.
The comparison will help you spot the strengths and weaknesses of each software, and choose which fits you requirements better. On top of the rich features, the software that’s simple to grasp and use is always the better product.
We did our best to review all popular IT Service Software products that you can find on the market, but among them these three caught our special attention: Zendesk, LiveAgent, Freshservice.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries.
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency.
SugarSync offers three plans plans for individual professionals and two enterprise pricing packages for large organizations and businesses. All plans include a 30-day free trial option.
The individual plans are:
Individual 100GB – $7.49 / month
Individual 250GB – $9.99 / month
Individual 500GB – $18.95 / month
The business plans are:
Business 1000GB – starts at $55 / month for 1-3 users
Business Custom – contact SugarSync directly for a quote (ideal for 10+ users)
SugarSync integrates with the following business systems and applications:
BoxCryptor
Dropbox
Evernote
Google Drive
CarotDAV
CloudHQ
CloudZap
Fuze
iBeam.it
iUnarchive
Jolidrive
Kloudless
Mover
Otixo
Pixelpipe
Primadesk
Podio
Outlook
Zaier
Xendo
and many more.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
BestBuy, Lenovo, SanDisk
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
SugarSync allows you to easily back up, access, sync and share all your documents, photos, music and movies across all your computers and mobile devices.
Company Email
Contact No.
Company's Address
6922 Hollywood Boulevard, Suite #500
Los Angeles, CA 90028
USA
In the event you are still having doubts about which product will work best in your case it may be a good idea to examine each service’s social metrics. These metrics are usually a way to see how popular every software is and how wide is its online presence.For example, if you analyze NinjaOne (Formerly NinjaRMM) LinkedIn page you’ll find out that they are followed by 2491 users. In case of SugarSync the number of followers on their LinkedIn page is 1712.
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