What is better NinjaOne (Formerly NinjaRMM) or Silverback by Matrix42? Getting the most effective Mobile Device Management Software - MDM for your company is key to boosting your company’s efficiency. In our platform, it is simple to compare numerous solutions to see which one is the appropriate software for your requirements. Here you can match NinjaOne (Formerly NinjaRMM) vs. Silverback by Matrix42 and look at their overall scores (8.6 vs. 7.9, respectively) and user satisfaction rating (93% vs. N/A%, respectively).
You can even look at the specifics of prices, terms and conditions, plans, services, tools, and more, and determine which software offers more benefits for your business. In practice, go for the business software that lets you to scale the features and pricing to match your sales growth or lack of it.
Our experts made sure to review all popular IT Service Software products offered out there, but among all the ones we reviewed these three caught our special attention: Zendesk, Freshservice, LiveAgent.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries.
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency.
Silverback by Matrix42 is able to integrate with other enterprise-grade and productivity-related solutions such as Office 365 and Azure Active Directory.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Continental, Universität Wien, Puma
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-based, cross-platform, enterprise workstation management application.
Almost as crucial as useful features and client support quality are pricing options given by NinjaOne (Formerly NinjaRMM) and Silverback by Matrix42. While pricing should not be the only element it’s definitely an important thing to think about. You should try to find a flexible pricing package that can be matched with your company size and easily scaled up every time your business grows. Be sure that you don’t pick packages that include advanced functionalities that you won’t use and always make an effort to contact with the vendor directly because enterprises can often benefit from special pricing. You should also try out a free trial or demo of each service to spend at least some time on actual work with the system. It’s a useful experience that doesn’t need you to spend any money and offers a reliable overview of what it feels like to work with NinjaOne (Formerly NinjaRMM) and Silverback by Matrix42.
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