What is better NinjaOne (Formerly NinjaRMM) or SignalZen? When scouting for the right Customer Support Software for your business it is suggested that you examine the features, prices, as well as other crucial details about the product and vendor. Here, you can examine the parallels and disparities between NinjaOne (Formerly NinjaRMM) (overall score at 8.6 and user satisfaction at 93%) and SignalZen (overall score at 8.0 and user satisfaction at 97%).
You can also look at their specific modules, for example features, plans, rates, conditions, etc. What is more, analyze the terms thoroughly for information on extra charges, including, setup cost, independent customer service, upgrade fees, disk space fees, and others.
In the event you have to quickly identify the top IT Service Software according to our experts we suggest you check out the following solutions: Freshservice, Zendesk, LiveAgent.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An IT service management software that offers a comprehensive IT monitoring and remote management toolset. Ideal for IT professionals and managed service providers, NinjaRMM provides all the essential tools you need for endpoint management, from integrated remote control and remote software deployment to automated configuration management.
SignalZen is a chat platform that allows customer support teams and staff to engage with website visitors through real-time chats that can be created, tracked, and handled from Slack and mobile devices.
It may not always be enough to just compare NinjaOne (Formerly NinjaRMM) and SignalZen against each other. Although specific features, cost and user comments are all crucial and should be included when making a final decision, you should also take a look at the recognition and awards claimed by every software. Very often a less popular product may turn out to be a great choice that was a winner of many B2B awards such as our Great User Experience Award which shows that regardless of lesser market popularity it’s a significant contender to the solutions that dominate the market.
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