What is better NinjaOne (Formerly NinjaRMM) or PingPlotter? It’s easy to our scoring system to help you get a general idea which Network Management Software product is will work better for your business. For overall product quality, NinjaOne (Formerly NinjaRMM) received 8.6 points, while PingPlotter earned 7.4 points. Meanwhile, for user satisfaction, NinjaOne (Formerly NinjaRMM) scored 93%, while PingPlotter scored 79%.
Specifics of their characteristics, tools, supported platforms, customer service, and more are provided below to help you get a more versatile comparison. Keep in mind to purchase only the features that you need to avoid wasting cash for features that you won’t be using.
We realize that not all people have enough time to examine a wide range of various services, so we prepared a list of recommendations that you may find useful. Our top choices for the IT Service Software category are: LiveAgent, Zendesk, Freshservice.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An IT service management software that offers a comprehensive IT monitoring and remote management toolset. Ideal for IT professionals and managed service providers, NinjaRMM provides all the essential tools you need for endpoint management, from integrated remote control and remote software deployment to automated configuration management.
A user-friendly, easy-to-understand network troubleshooting and diagnostic solution that provides users with a detailed, crystal clear picture of someone's network and their issues without having to be physically present to address the problem first-hand.
All the data, details and experiences that we offered in this analysis were taken from official company sites, advertising content available online, actual experience from real users as well as our individual everyday use of every solution by an expert. We pay a lot of attention to comprehensively examine each solution, so we not only examine it on our own, but we also match our observations with views of other members from the B2B community.
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