What is better NinjaOne (Formerly NinjaRMM) or MediaContact? Purchasing the suitable Mobile Device Management Software - MDM product is as straightforward as assessing the strong and weaker features and terms offered by NinjaOne (Formerly NinjaRMM) and MediaContact. Here it's also possible to match their overall scores: 8.6 for NinjaOne (Formerly NinjaRMM) vs. 6.0 for MediaContact. Or you can verify their general user satisfaction rating, 93% for NinjaOne (Formerly NinjaRMM) vs. N/A% for MediaContact.
We suggest that you put some effort and review their specific functions and decide which one is the better alternative for your business. Likewise, keep in mind to take into account your company’s or industry’s special circumstances, such as, a multilingual app for a global team or a mobile app to help you work on the go.
Our team put a lot of effort to review all popular IT Service Software products available out there, but among all the ones we reviewed these three caught our special attention: Freshservice, LiveAgent, Zendesk.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries.
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency.
Both NinjaOne (Formerly NinjaRMM) and MediaContact were evaluated by a panel of reliable B2B experts who conducted a thorough analysis of all key elements of each product. Their total score was prepared by means of unique SmartScore algorithm that calculates a separate partial score to every factor like: main functionalities, customer support, mobile device support, security, user satisfaction and media presence. We are aware that useful features are not the only factor essential to a business so we make sure we pay attention to all facets of a solution prior to calculating its final score.
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