What is better NinjaOne (Formerly NinjaRMM) or Macrium Reflect? We are here to streamline the cumbersome process of assessing Backup Software products for you. In particular, on this page you can verify the overall performance of NinjaOne (Formerly NinjaRMM) (8.6) and compare it with the overall performance of Macrium Reflect (8.4). It's also possible to match their overall user satisfaction rating: NinjaOne (Formerly NinjaRMM) (93%) vs. Macrium Reflect (88%).
Furthermore, research their features carefully to determine which product can better tackle your company’s needs. In general, any business solution must let you to immediately see the big picture, at the same time giving you quick access to the details.
Right now, the most significant products in our IT Service Software category are: Freshservice, LiveAgent, Zendesk.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries.
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency.
You shouldn’t expect only a broad array of functionalities and scalable pricing from a credible Backup Software. Almost as essential as key features is a trustworthy customer support. You want to make sure that when you have any questions about NinjaOne (Formerly NinjaRMM) or Macrium Reflect, or you face some problems, or perhaps you’ll need to ask for a specific update or feature useful to your company you can trust in a responsive and helpful customer support. See if options such as phone support, tickets or live chat are offered. It’s also a significant advantage if you can enjoy individual training or at least a knowledge base you can use.
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