What is better NinjaOne (Formerly NinjaRMM) or Indeni? Getting the appropriate Network Management Software product is as easy as evaluating the solid and poor functionalities and terms offered by NinjaOne (Formerly NinjaRMM) and Indeni. Here you can also match their total scores: 8.6 for NinjaOne (Formerly NinjaRMM) vs. 7.6 for Indeni. Or you can verify their general user satisfaction rating, 93% for NinjaOne (Formerly NinjaRMM) vs. 100% for Indeni.
We suggest that you take some time to examine their differences and determine which one is the better alternative for your company. Moreover. don’t forget to consider your company’s or industry’s special situation, for instance, a multilingual software for a global company or a mobile platform to help you work on the go.
Our team put a lot of effort to review all popular IT Service Software solutions offered on the market, but among them these three caught our special attention: LiveAgent, Freshservice, Zendesk.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An IT service management software that offers a comprehensive IT monitoring and remote management toolset. Ideal for IT professionals and managed service providers, NinjaRMM provides all the essential tools you need for endpoint management, from integrated remote control and remote software deployment to automated configuration management.
Indeni is an enterprise IT processes automation solution. Organizations interested in the software can request for their custom enterprise pricing. Pricing increment is per device. The minimum device requirement is five.
Indeni also has an online demo and a free 14-day trial for five devices available. To try both, visit the website to sign up and to download.
Indeni affords users the ability to customize the application and connect it with third-party services via API and pre-built connectors. The following are a few examples of other solutions that can be synchronized with Indeni:
JIRA
ServiceNow
For details, visit the website for the associated documentation or email support.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
MasterCard, NASA, U.S. Bureau of Labor Statistics
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A repetitive tasks automation software designed for organizations whose IT infrastructures are prone to downtimes.
No Network Management Software will be perfect enough to solve all the requirements of a business. Even though main features of NinjaOne (Formerly NinjaRMM) and Indeni are important you should also carefully study the integrations provided by every service. Quote frequently your team will already be making use of various kinds of B2B software in your company and it’s definitely wiser to select apps that integrate well with one another. With that approach you can guarantee an effortless transfer of data between your teams and software used, which can really reduce time spent on migrating between one service and the next.
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