What is better NinjaOne (Formerly NinjaRMM) or Fleetsmith? The perfect Mobile Device Management Software - MDM is a service that can handle your company’s unique needs. You can find which choice is best suited for your industry if you examine a wider range of products before you decide which one is the best.
For instance, NinjaOne (Formerly NinjaRMM) and Fleetsmith are scored at 8.6 and 9.0, respectively, for overall quality and performance. Similarly, NinjaOne (Formerly NinjaRMM) and Fleetsmith have a user satisfaction rating of 93% and 97%, respectively, which suggests the general feedback they get from customers. Better yet, talk to a regular customer of the software and solicit their comments regarding the software in question.
Right now, the top services in our IT Service Software category are: Zendesk, LiveAgent, Freshservice.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An IT service management software that offers a comprehensive IT monitoring and remote management toolset. Ideal for IT professionals and managed service providers, NinjaRMM provides all the essential tools you need for endpoint management, from integrated remote control and remote software deployment to automated configuration management.
Fleetsmith is free to trial for an unlimited time for up to 10 devices. You won’t be charged until you upgrade 11 devices to Fleetsmith Managed. Once that happens, you’ll be billed for all devices with Fleetsmith Managed enabled. Fleetsmith Intelligence is always free.
Here are the plans for an overview of enterprise pricing:
Fleetsmith integrates with the following business systems and applications:
G Suite
Office 365
Adobe Creative Suite
Google Chrome
Zoom
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Clearbit, Code for America, Jones IT
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Fleetsmith is a comprehensive mobile device management (MDM) system designed to automate tasks and processes for iOS and Mac devices, including Macs, Apple TVs, iPhones, and iPad. It is a fleet management solution for companies that use Apple devices. Fleetsmith identifies security issues and addresses them across the whole fleet before they evolve into problems.
You should pay attention to the fact that even though both NinjaOne (Formerly NinjaRMM) and Fleetsmith may offer a reliable range of features every app may be aimed at a different company size. If you are studying different apps you should focus on a company type they are meant for. Some functionalities may scale up with no problem for big enterprises but if you own a small or medium company it’s often better to stay away from paying for advanced features that you might never have a chance to use.
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