What is better NinjaOne (Formerly NinjaRMM) or Duplicator Pro? The ideal Backup Software is a solution that can tackle your company’s specific requirements. It’s easy to determine which alternative works best for your enterprise if you compare numerous products before you decide which one is the best.
As an example, NinjaOne (Formerly NinjaRMM) and Duplicator Pro are scored at 8.6 and 8.0, respectively, for total quality and performance. Likewise, NinjaOne (Formerly NinjaRMM) and Duplicator Pro have a user satisfaction rating of 93% and N/A%, respectively, which shows the general satisfaction they get from customers. Even better, get in touch with a current user of the software and ask for their feedback concerning the software in question.
Our team put a lot of effort to review all popular IT Service Software services available on the market, but among them these three caught our special attention: Zendesk, LiveAgent, Freshservice.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An IT service management software that offers a comprehensive IT monitoring and remote management toolset. Ideal for IT professionals and managed service providers, NinjaRMM provides all the essential tools you need for endpoint management, from integrated remote control and remote software deployment to automated configuration management.
You should keep in mind that even though both NinjaOne (Formerly NinjaRMM) and Duplicator Pro may provide an outstanding range of features every solution may be created for a different company size. If you are comparing features you should focus on a company size they are meant for. Certain elements might scale up with no problem for large enterprises but if you run a small or medium business it’s frequently more sensible to refrain paying for advanced features that you might never actually use.
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