What is better NinjaOne (Formerly NinjaRMM) or Countly Analytics? Getting the perfect Mobile Device Management Software - MDM product is all about comparing different solutions and determining the top program for your specific needs. Our proprietary process provides you with an instant look at the general rating of NinjaOne (Formerly NinjaRMM) and Countly Analytics. For all round quality and performance, NinjaOne (Formerly NinjaRMM) scored 8.6, while Countly Analytics scored 8.0. On the other hand, for user satisfaction, NinjaOne (Formerly NinjaRMM) earned 93%, while Countly Analytics earned N/A%.
Below it's also possible to verify their functionalities, terms, plans, etc. to determine what software will be more appropriate for your company. One key aspect to check is if the software can enable/disable permissions on different types of users to protect any critical business data.
We did our best to review all popular IT Service Software solutions that you can find on the market, but among all the ones we reviewed these three caught our special attention: Freshservice, Zendesk, LiveAgent.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An IT service management software that offers a comprehensive IT monitoring and remote management toolset. Ideal for IT professionals and managed service providers, NinjaRMM provides all the essential tools you need for endpoint management, from integrated remote control and remote software deployment to automated configuration management.
Countly integrates with the following business systems and applications:
Digital Ocean
Okta
Segment
Wordpress
Tableau
GoodBarber
Apache Drill
Elasticode
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Verizon, Samsung, Ubisoft
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Countly is a product analysis solution that helps businesses monitor product performance, customer journey, and customer behavior across different channels
No Mobile Device Management Software - MDM will be able to cater to all the needs of a specific team. While main features of NinjaOne (Formerly NinjaRMM) and Countly Analytics are obviously a priority you should also carefully analyze the integrations supported by every solution. Very often your team will already be using various kinds of B2B software in your company and it’s much wiser to select services that integrate well with one another. That way you will be able to ensure an effortless exchange of data between your teams and apps, which can significantly reduce time wasted on migrating between one product and the next.
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