What is better NinjaOne (Formerly NinjaRMM) or CoScale? There is a wide range of Network Management Software products out there today. The simplest way to find out which service fits your needs best is to examine them side by side. For instance, here you can examine NinjaOne (Formerly NinjaRMM) and CoScale for their overall score (8.6 vs. 7.0, respectively) or their user satisfaction rating (93% vs. 100%, respectively).
You can even examine their functions and pricing conditions and other useful details below. When matching products be sure to compare their corresponding capabilities and mark their differences to get a clearer picture of both deals. Similarly, bear in mind to check other features like security, backup, usability, and helpdesk support.
People who are pressed for time or need a IT Service Software recommendation from our experts may want to examine these top choices for the current year: LiveAgent, Zendesk, Freshservice.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An IT service management software that offers a comprehensive IT monitoring and remote management toolset. Ideal for IT professionals and managed service providers, NinjaRMM provides all the essential tools you need for endpoint management, from integrated remote control and remote software deployment to automated configuration management.
You shouldn’t count on simply a wide set of functionalities and scalable pricing packages from a well-known Network Management Software. Almost as crucial as key features is a top-notch customer support. You want to make sure that in a situation where you have any questions about NinjaOne (Formerly NinjaRMM) or CoScale, or you face some problems, or maybe you’ll need to ask for a specific change or functionality beneficial to your team you can rely on a responsive and helpful customer support. Check out if options such as phone support, tickets or live chat are provided. What is more, it’s a major asset if you can enjoy individual training or at the very least an FAQ you can use.
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