What is better NinjaOne (Formerly NinjaRMM) or BigPanda? Today’s enterprises look for the top Network Management Software product to continue to be competitive. On this page we help you with buying the best software, by allowing you to evaluate NinjaOne (Formerly NinjaRMM) and BigPanda down to the very details of their individual offers.
It is also possible to check our overall scoring values, which rate the software overall quality and performance. NinjaOne (Formerly NinjaRMM) got a 8.6 score, while BigPanda has a score of 7.5. Likewise, you can compare their general user satisfaction rating: 93% (NinjaOne (Formerly NinjaRMM)) against N/A% (BigPanda). Bear in mind to opt for the solution that best answers your most crucial needs, not the solution with a lot of features.
We are aware that not all companies have the time to examine a wide range of different solutions, so we came up with a list of suggestions that you may find useful. Our top selections for the IT Service Software category are: Freshservice, LiveAgent, Zendesk.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries.
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency.
Almost as essential as functionalities and client support quality are pricing plans offered by NinjaOne (Formerly NinjaRMM) and BigPanda. While price should not be the sole aspect it’s definitely an important thing to consider. You should expect a flexible pricing plan that can be matched with your team size and painlessly scaled up when your company expands. Be sure that you don’t opt for packages that include complex features that you won’t use and always make an effort to contact with the vendor directly as enterprises can frequently count on special pricing. You should also try out a free trial or demo of each service to spend at least some time on actual work with the system. It’s a helpful experience that doesn’t need you to invest any money and offers a solid overview of what it’s like to work with NinjaOne (Formerly NinjaRMM) and BigPanda.
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