What is better NinjaOne (Formerly NinjaRMM) or BigID? Reviewing products to find the best IT Asset Management Software does not always have to be tough. On our review platform, it is possible to match NinjaOne (Formerly NinjaRMM) and BigID and immediately evaluate their unique elements. We allow you to take a look at their uniqe benefits, supported devices, customer support, pricing rates, terms, plus more.
You can also examine their overall score (8.6 for NinjaOne (Formerly NinjaRMM) vs. 8.7 for BigID) and overall customer satisfaction level (93% for NinjaOne (Formerly NinjaRMM) vs. 97% for BigID). Spend some time and assess your top options and see which one is right for your company. Likewise, you must assess the vendor’s credibility; can you count on them and will they still be operating in the future?
We did our best to review all popular IT Service Software products available out there, but among all the ones we reviewed these three deserved our special attention: Freshservice, Zendesk, LiveAgent.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An IT service management software that offers a comprehensive IT monitoring and remote management toolset. Ideal for IT professionals and managed service providers, NinjaRMM provides all the essential tools you need for endpoint management, from integrated remote control and remote software deployment to automated configuration management.
Deploying BigID is easy as it integrates with popular business apps and cloud-based software. Integrations include:
Office 360
Zendesk
Slack
Salesforce
Gmail
Workday
Sharepoint
Netsuite
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
American Airlines, American Express, The Home Depot
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A modern data intelligence platform that enables enterprises to discover, manage, and protect data critical to their business. Powered by machine learning, the software allows for more efficient, consistent, and scalable data governance across any data in the cloud or data centers. It makes it possible for companies to know their data and take action for protection, privacy, and perspective.
In the event you continue having second thoughts about which solution will be best for your business it may be a good idea to analyze each service’s social metrics. These metrics are usually a sign of how popular each solution is and how extensive is its online presence. For instance, in case of Facebook NinjaOne (Formerly NinjaRMM) has 1486 likes on their official profile while BigID profile is liked by 470 people.
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