What is better Nicereply or Survmetrics? Buying the perfect Survey Tools for your organization is key to boosting your company’s effectiveness. In our platform, you can easily evaluate a wide range of solutions to see which one is the appropriate software for your needs. Here you can match Nicereply vs. Survmetrics and look at their overall scores (8.5 vs. 7.0, respectively) and user satisfaction rating (88% vs. 100%, respectively).
It's also possible to browse the details of pricing, terms, plans, services, tools, and more, and decide which software offers more advantages for your business. As a rule of thumb, select the software that allows you to scale the features and pricing to complement your company growth or lack of it.
In the event you need to quickly locate the optimal Customer Support Software according to our experts we recommend you take a look at one of these products: Freshdesk Omni, Zendesk, Freshdesk.
Nicereply easily integrates with many of the popular support ticket systems, enabling you to evaluate your customer service more accurately. To get most of the integration, the system must contain:
A unique ticket ID in ticket URL
It has unique identifiers for agents, e.g. jack-daniels or 348592
It has the possibility to insert variables to outgoing emails and usually these are called notification templates, signature templates, etc.
Popular help desk systems that you can connect with Nicereply: Desk.com, Zendesk, Salesforce, Live Agent, Help Scout, Kayako, Team Support, OTRS, Freshdesk, Mojo Helpdesk, Request Tracker, and Help Master.
Nicereply also works with email clients like Gmail and Outlook.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Thomson Reuters, Asana, Optimizely, Xamarin
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Nicereply is a service that allows businesses to turn their email communication into a customer satisfaction and feedback center.
Company Email
contact@nicereply.com
Contact No.
Company's Address
Nice Reply LTD., International House, 221 Bow Road, Bow, London, United Kingdom E3 2SJ
Both Nicereply and Survmetrics were tested by a team of reliable SaaS experts who carried out a thorough examination of all core elements of each service. Their ultimate rating was prepared by means of unique SmartScore algorithm that gives a separate partial score to each element including: main features, customer support, mobile device support, security, client satisfaction and reviews in other media. Here at FinancesOnline we are aware that useful features are not the only thing crucial to a business so we do our best to pay attention to all sides of a software prior to calculating its final rating.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
