What is better Nicereply or SurveyJS? If you wish to get a convenient way to learn which Survey Tools product is better, our proprietary algorythm gives Nicereply a score of 8.5 and SurveyJS a score of 8.7 for overall quality and performance. Furthermore, Nicereply is rated at 88%, while SurveyJS is rated 97% for their user satisfaction level.
You can also assess their product details, including functions, tools, options, plans, costs, and others. Check whether the solution can customize a few of its funnels to guarantee the software matches your own business workflows.
At the moment, the most popular products in our Customer Support Software category are: Freshdesk Omni, Zendesk, Freshdesk.
Nicereply easily integrates with many of the popular support ticket systems, enabling you to evaluate your customer service more accurately. To get most of the integration, the system must contain:
A unique ticket ID in ticket URL
It has unique identifiers for agents, e.g. jack-daniels or 348592
It has the possibility to insert variables to outgoing emails and usually these are called notification templates, signature templates, etc.
Popular help desk systems that you can connect with Nicereply: Desk.com, Zendesk, Salesforce, Live Agent, Help Scout, Kayako, Team Support, OTRS, Freshdesk, Mojo Helpdesk, Request Tracker, and Help Master.
Nicereply also works with email clients like Gmail and Outlook.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Thomson Reuters, Asana, Optimizely, Xamarin
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Nicereply is a service that allows businesses to turn their email communication into a customer satisfaction and feedback center.
SurveyJS is a form automation software that was created with the intention of simplifying the process of developing, distributing, and analyzing surveys and forms.
If you continue having second thoughts about which product will perform best for your business it might be a good idea to analyze each service’s social metrics. These metrics are quite often a sign of how popular a given solution is and how big is its online presence. For example, in case of Facebook Nicereply has 509 likes on their official profile while SurveyJS profile is liked by 42 people.
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