What is better Nicereply or Enalyzer? Finding the most effective Survey Tools for your business is crucial to growing your company’s efficiency. In our platform, it is simple to assess numerous solutions to see which one is the ideal software for your needs. Here you can match Nicereply vs. Enalyzer and check their overall scores (8.5 vs. 8.2, respectively) and user satisfaction rating (88% vs. N/A%, respectively).
You can even look at the details of pricing, terms, plans, capabilities, tools, and more, and find out which software offers more advantages for your business. In general, choose the software that lets you to add/remove features and subscription plan to complement your company growth or lack of it.
Those of you who are pressed for time or could use a Customer Support Software suggestion from our experts may want to examine these top choices for this year: Freshdesk, Freshdesk Omni, Zendesk.
Nicereply easily integrates with many of the popular support ticket systems, enabling you to evaluate your customer service more accurately. To get most of the integration, the system must contain:
A unique ticket ID in ticket URL
It has unique identifiers for agents, e.g. jack-daniels or 348592
It has the possibility to insert variables to outgoing emails and usually these are called notification templates, signature templates, etc.
Popular help desk systems that you can connect with Nicereply: Desk.com, Zendesk, Salesforce, Live Agent, Help Scout, Kayako, Team Support, OTRS, Freshdesk, Mojo Helpdesk, Request Tracker, and Help Master.
Nicereply also works with email clients like Gmail and Outlook.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Thomson Reuters, Asana, Optimizely, Xamarin
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Nicereply is a service that allows businesses to turn their email communication into a customer satisfaction and feedback center.
Company Email
contact@nicereply.com
Contact No.
Company's Address
Nice Reply LTD., International House, 221 Bow Road, Bow, London, United Kingdom E3 2SJ
Enalyzer’s FREE plan comes with the standard features, such as common question types, advanced survey routing, integration with 750+ apps via Zapier, and more!Other pricing plans are available to suit your budget, number of users and survey requirements. This wide range of price points makes Enalyzer one of the most cost-effective survey tools out in the market. There are also multi-user plans that come with volume discounts and tailor-made services. You can contact the vendor for more pricing details or start with a free account.
Free
Standard features
100 respondents
Unlimited surveys
Unlimited questions
Unlimited reports
Online help center
Basic – $32/month
More features
500 respondents
Unlimited surveys
Unlimited questions
Unlimited reports
Email support
Pro – $110/month
All Features
10,000 respondents
Unlimited surveys
Unlimited questions
Unlimited responses
Phone support
Team Plan
For a team of 1 to 5 users
Discounts for additional users on the same team
Offered on an annual basis
Enterprise Plan
For large businesses or organizations
Annual subscription at a fixed price
Subscription for fixed number of users or unlimited users
In the event you are still having second thoughts about which solution will be best in your case it might be a good idea to investigate each service’s social metrics. Such metrics are quite often a sign of how popular each product is and how extensive is its online presence. For example, in case of Facebook Nicereply has 509 likes on their official profile while Enalyzer profile is liked by 1444 people.
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