Nicereply
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Customers can rate and comment on emails from you
- Detailed API
- Detailed statistics on ratings
- Integration with help-desk systems
- Redirecting to arbitrary website after rating
- Simple customization of rating page
Pricing Info
Pricing Info
Nicereply offers three plans and a 30-day free trial on all accounts:
Mini
- $49/month
- 100 ratings received
Start
- $99/month
- 250 ratings received
Grow
- $199/month
- 1000 ratings received
Business
- $299/month
- 2500 ratings received
Integrations
Integrations
Nicereply easily integrates with many of the popular support ticket systems, enabling you to evaluate your customer service more accurately. To get most of the integration, the system must contain:
- A unique ticket ID in ticket URL
- It has unique identifiers for agents, e.g. jack-daniels or 348592
- It has the possibility to insert variables to outgoing emails and usually these are called notification templates, signature templates, etc.
Popular help desk systems that you can connect with Nicereply: Desk.com, Zendesk, Salesforce, Live Agent, Help Scout, Kayako, Team Support, OTRS, Freshdesk, Mojo Helpdesk, Request Tracker, and Help Master.
Nicereply also works with email clients like Gmail and Outlook.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Thomson Reuters, Asana, Optimizely, Xamarin
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Nicereply is a service that allows businesses to turn their email communication into a customer satisfaction and feedback center.
Company Email
Company's Address
Nice Reply LTD., International House, 221 Bow Road, Bow, London, United Kingdom E3 2SJ
Nicereply Comparisons
Popular Nicereply Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- SIP-based VoIP
- Salesforce Integration
- Microsoft Outlook Integration
- CRM Integration
- Third-Party Integrations via Bria API
- HD Voice and Video Calling
- HD Voice and Conference Calls
- Send and Receive HD Videos
- Instant Messaging
- Company Chat Rooms
- Set Presence Status
- Screen Sharing
- Schedule Private Virtual Meeting Rooms
- Contact Management
- Branding Options
- Contact-Centered User Interface
Pricing Info
Your company or team can purchase the VoIP softphone at a price of $49 per license/unit. Contact Bria for more product details and additional enterprise pricing information.
Integrations
Bria integrates with the following business systems and applications:
- Salesforce CRM
- Microsoft Outlook
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AVAYA, COMCAST, NOKIA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A SIP-based VoIP software solution for service providers, enterprises, businesses, and Original Equipment Manufacturers (OEM); highlighting its powerful integrations.
Company Email
Contact No.
Company's Address
Suite 300, One Bentall Centre
505 Burrard Street, Box 95
Vancouver, BC V7X 1M3
Canada
Bria Comparisons
Popular Bria Alternatives
Every time you select a product that you believe will be an actual asset for your team you shouldn’t simply focus on what reviewers have to say about it. In many cases individual experience with the service will vary, depending on your own goals and work processes. This is why in our reviews we also offer our User Satisfaction Rating for each software to give you a quick impression of how real users of Nicereply and Bria evaluate their contact with the solution. Our system is built around advanced analysis of product mentions on other sites, social networks and blogs, so you will get a full and reliable landscape of what other clients think about each solution. In this case Nicereply got a total satisfaction rating at 88% while for Bria 98% of people claim they had an enjoyable experience with it.
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