What is better ngDesk or iTouchVision Contact Centre? When selecting the proper CRM Software for your firm it is suggested that you evaluate the characteristics, costs, and other crucial info regarding the product and vendor. Here, you can check the similarities and discrepancies between ngDesk (overall score at 8.0 and user satisfaction at N/A%) and iTouchVision Contact Centre (overall score at 7.2 and user satisfaction at N/A%).
It's also possible to examine their unique details, like tools, plans, rates, terms and conditions, etc. Similarly, read the terms carefully for information on extra charges, including, setup cost, separate helpdesk support, upgrade fees, disk space fees, and more.
Users who are pressed for time or would like to get a Customer Service Software suggestion from our team may want to examine these top choices for the current year: Salesforce Service Cloud, Freshdesk, Freshdesk Omni.
ngDesk offers a free web widget for a ticket submission form that integrates into a customer’s website. It also integrates with the following:
Twitter
Facebook
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ngDesk is a free, cloud-based customer support software that combines automated incident alerting and ticket management into one, easy to use application.
If you are still having second thoughts about which product will be best in your case it might be a good idea to examine each service’s social metrics. These metrics are usually a way to see how popular every software is and how wide is its online presence. For instance ngDesk Twitter profile has currently 15 followers. At the same time iTouchVision Contact Centre Twitter is followed by 179 users.
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