There is a wide range of CRM Software products in the market these days. The ideal way to find out which product fits your needs best is to compare them side by side. For instance, here you can compare iTouchVision Contact Centre and Zoho CRM for their overall score (7.2 vs. 9.4, respectively) or their user satisfaction rating (100% vs. 92%, respectively). Additionally, you can check their individual modules and pricing conditions along with other useful facts below. When matching products be sure to check their related capabilities and mark their disparities to have a clearer picture of both deals. Similarly, keep in mind to evaluate non-core features such as security, backup, ease-of-use, and customer support. Those of you who don't have much time or could use a CRM Software advice from our team might want to take a look at these top choices for this year: Freshdesk, HubSpot CRM, Salesforce CRM.
Zoho CRM offers a free edition and per user monthly subscription plans that are billed annually. All major cards and bank or check transfer are accepted. There is also a great free trial plan that you can try out. These are the SMB and enterprise pricing plans to choose from:
Free Edition – Up to 3 users
Tasks, events, call logs, and notes
Attach files to feeds
Follow up rules
Twitter, Facebook & Google+ integration
10 Email templates
Several other features
Standard – $18/user/month (billed monthly) $12/user/month (billed annually) plus tax, as applicable
All features from Free Plan +
Roles and profiles
Charts and KPIs
Secure, encrypted transmission
Call center connectors
Professional – $30/user/month (billed monthly) or $20/user/month (billed annually) plus tax, as applicable
All Features from the Standard Plan +
Blueprint – Process management
Google AdWords integration
Enterprise – $45/user/month (billed monthly) or $35/user/month (billed annually) plus tax, as applicable
You shouldn’t expect exclusively a broad set of functionalities and flexible pricing packages from a popular CRM Software. Almost as crucial as main features is a top-notch customer support. You want to make sure that if you have any questions about iTouchVision Contact Centre or Zoho CRM, or you run into a problem, or maybe you’ll need to request a specific revision or feature useful to your team you can rely on a responsive and helpful customer support. Check out whether services such as phone support, tickets or live chat are provided. What is more, it’s a major asset if you can enjoy personal training or at least an FAQ you can use.
US Office: 2225 East Bayshore Road Suite 200 Palo Alto, CA 94303EU Office: Grojecka 70/13 Warsaw, 02-359 Poland
If you need more information about iTouchVision Contact Centre or you simply have a question let us know what you need and we’ll forward your request directly to the vendor.
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