What is better Nectar Desk or CallPesa? Getting the most effective Customer Support Software product is all about assessing different solutions and determining the top software for your specific needs. Our unique process provides you with a brief look at the general rating of Nectar Desk and CallPesa. For all round quality and performance, Nectar Desk scored 8.0, while CallPesa scored 8.0. On the other hand, for user satisfaction, Nectar Desk earned 97%, while CallPesa earned 94%.
Below you can also verify their functionalities, terms, plans, etc. to determine what application will be more appropriate for your situation. One key element to evaluate is if the application allows you to enable and disable limitations on different types of users to secure any sensitive company data.
We know that not all people have enough time to scrutinize a wide range of various products, so we came up with a list of suggestions that you may find useful. Our top selections for the Call Center Software category are: JustCall, Freshdesk Contact Center, Zendesk.
Nectar Desk offers an all-in-one enterprise pricing plan at $50 per user per month. Features include instant number purchasing, custom messages and music, custom business hours, call queues, interactive voice response (IVR), call recordings, your own IP/soft phone, omnichannel support, CRM integrations, live chat, and advanced analytics.
Nectar Desk integrates with the following business systems and applications:
Zendesk
Active Campaign CRM
Teamwork Desk
Pipedrive
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Partizan Cloud, CanaFlora
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Nectar Desk is a tool that provides you all of the standard features of call center software: IVR, Extensions, Call Recordings, Local and Toll-Free numbers, and more.
You shouldn’t count on just a broad range of functionalities and scalable pricing packages from a credible Customer Support Software. Almost as crucial as key features is a quality customer support. You want to guarantee that if you have any questions about Nectar Desk or CallPesa, or you face some problems, or maybe you’ll want to ask for a specific update or functionality beneficial to your company you can rely on a responsive and helpful customer support. Check out whether services such as phone support, tickets or live chat are available. It’s also a significant advantage if you can benefit from personal training or at least an FAQ you can use.
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