What is better Nectar Desk or Bria? The ideal Customer Support Software is a product that can deal with your company’s unique needs. You can determine which option works really with your industry if you assess different products before you decide which one is the best.
For example, Nectar Desk and Bria are scored at 8.0 and 8.5, respectively, for overall quality and performance. Similarly, Nectar Desk and Bria have a user satisfaction rating of 97% and 98%, respectively, which indicates the general feedback they get from customers. Moreover, talk to an existing client of the software and solicit their comments about the software in question.
In the event you would like to quickly locate the optimal Call Center Software according to our experts we advise you take a look at one of these products: Zendesk, JustCall, Freshdesk Contact Center.
Nectar Desk offers an all-in-one enterprise pricing plan at $50 per user per month. Features include instant number purchasing, custom messages and music, custom business hours, call queues, interactive voice response (IVR), call recordings, your own IP/soft phone, omnichannel support, CRM integrations, live chat, and advanced analytics.
Nectar Desk integrates with the following business systems and applications:
Zendesk
Active Campaign CRM
Teamwork Desk
Pipedrive
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Partizan Cloud, CanaFlora
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Nectar Desk is a tool that provides you all of the standard features of call center software: IVR, Extensions, Call Recordings, Local and Toll-Free numbers, and more.
Your company or team can purchase the VoIP softphone at a price of $49 per license/unit. Contact Bria for more product details and additional enterprise pricing information.
Bria integrates with the following business systems and applications:
Salesforce CRM
Microsoft Outlook
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AVAYA, COMCAST, NOKIA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A SIP-based VoIP software solution for service providers, enterprises, businesses, and Original Equipment Manufacturers (OEM); highlighting its powerful integrations.
It may not always be sufficient to simply compare Nectar Desk and Bria against each other. Although useful tools, cost and user experience are all important and should be considered when making a final decision, you should also check out the recognition and awards merited by every product. Frequently a less known app may turn out to be a good choice that was a winner of many industry awards such as our Great User Experience Award which proves that despite limited market presence it’s a significant rival to the services that rule the market.
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