MobileDay
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Unified Dashboard
- Case Management tools
- 24/7 Service center
- Productivity tools
- Collaboration tools
- Advanced Analytics and Insights
- Mobility
- Integrated Live Chat
- Integration
Pricing Info
Pricing Info
NABD System provides a fully packed free edition and two paid plans.
Free Edition
- Self Service Help Center
- Capture Cases from email – 1 inbox
- Capture Cases from Facebook – 1 page
- Capture Cases from Twitter – 1 account
- Live Chat – 3 agents
- 1StopDesk channel
- Dynamic Routing Rules and automatic case assignment
- Load Balancing across Agents/Users
- Knowledge Base ( Public + Internal )
- Basic SLA
- Automatic Escalation notifications for SLA violation
- Full life-cycle Case Management
- Extended case management to front office and back office users
- Extended case management to external entities
- Basic Ticketing workflow
- ISO Standard workflow
- Case Assessment
- Case Investigation
- Root Cause Analysis
- Corrective Action
- Preventive Action
- Customer Satisfaction & Feedback
- Business hours and work schedule
- Case Escalation
- Automatic email notification
- Convert Cases to KB articles
- Add Public and private notes to cases
- Export cases
- Tasks multi-assignments
- Next Best Action for Agents
- Workflow Automation Rules
- Multi-Language Support
- Link Cases
- MS Word correspondence template
- email correspondence template
- Facebook correspondence template
- Twitter correspondence template
- Manual and Automated correspondences
- Corporate and Personal Customer Support
- Preferred language interface
- Social Media login ( FB – TW – g+)
- Knowledge Base search
- Provide Auto suggested solutions for customers
- Customer dashboard
- Custom case data scope for corporate customer users
- Basic Reports
- SSL encryption
- Role Based Authorization
- User Data Scope Management
- User Access Rights management
- Audit Log
- Customer/Contact Profiling
- User Profile Definition
- User Group Definition
- Multi Department Management
- Product/Service Catalog
- Product/Service Group definition
- Hide contact information based on privacy settings
- Maximum number of Agents – 3
- User Dashboard
- Executive Dashboard
- Agent Calendar
- Agent work queue
- Reminder
- To-do List
- Follow up
- Alerts
- Agents Localization Support
- user defined case views
- Pre-defined responses
- Quickly respond or add case notes from pre-defined templates to common service requests
- Internal Live Chat
- Mobile Optimized interface
- Rebranding
- Storage Quota – 5GB
- Guided On-boarding Process
- Self-service Full knowledge base
- Email Support
Professional – $30/user/month
- All Free features, plus:
- Capture Cases from email – 3 inbox
- Capture Cases from Facebook – 3 page
- Capture Cases from Twitter – 3 account
- Live Chat – Unlimited agents
- Native mobile apps
- Sentiment Analysis
- 5 Customized Reports & Analytics
- Case Customization
- 8×5 Chat Support
- 8×5 Phone Support
Enterprise – $60/user/month
- All Professional features, plus:
- Capture Cases from email – Unlimited
- Capture Cases from Facebook – Unlimited
- Capture Cases from Twitter – Unlimited
- Live Chat – Unlimited agents
- Business Process Management(BPM) customization
- Work Order Management
- Whitelist
- Tracking Website Online Visitors
- 20 Customized Reports & Analytics
- Active Directory integration
- Integration and Connectors
- 20 GB Storage Quota
- 24×7 Chat Support
- 24×7 Phone Support
Integrations
Integrations
NABD System features an extensive RESfil APIs for seamless integrations with the leading business systems and applications.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Alex Bureau, Power Jet, TRANS MISR
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A suite of customer service solutions that can be configured to deliver optimum customer support via multiple channels.
Company Email
Contact No.
Company's Address
8 Sayadla Buildings, Smouha, No. 605, Alexandria, Egypt
NABD System Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Easy One-Touch Dial-In Into Any Conference Call or Virtual Meeting
- Auto-Sync Feature
- Auto-Syncs with Mobile Calendars
- Eliminates The Need to Search for Misplaced Conference Call PINs or Passcodes
- In-App Scheduling
- Notifications
- Take Meetings Anywhere
- Join Calls and Meetings on Any Platform
- Rejoin Dropped Calls with a Single Tap
- Quick-Dial Options
- Human-Validated Dial-In Sequences
- Mobile Call Data and Usage Trend Reports
- Call Information Validation
- Top-Notch Security
Pricing Info
Alongside its free edition, MobileDay offers an enterprise pricing plan which you can avail through an annual subscription. Discounts are also available for bulk license purchasing. In addition, the vendor is currently creating pricing plans that will include the ability to manage international calls and unlimited conference calls. Meanwhile, here are the pricing details for MobileDay’s available editions and plans:
MobileDay Free
- Free
- Includes:
- Easy one-touch dial-in into any conference call or virtual meeting
- Slack integration (coming soon …)
- Free conference bridge
- One-touch dial-to-airline for flight events
- Receive notifications for upcoming meetings
- Rely on human-validated dial-in sequences to access your call without hassle
- Rejoin dropped calls with a single tap
- Email attendees if you’re running late with a pre-populated, customizable message
- Use quick-dial options to call anyone in your contacts, or use the MobileDay keypad
- Schedule meetings through the app, auto-populated with your personal conference dial-in details
- Join conference calls and online meetings on any platform, including WebEx®, Lync, and more
MobileDay Business
- $14/Mo./User – Billed Annually ($168/Yr./Use)
- MobileDay Free Plan Features Plus:
- 500 Push minutes
- 500 Wi-Fi minutes
- Web-based user dashboard
- Mobile call data and usage trend reports
Coming Soon To MobileDay
- International Calling
- Unlimited Conference Calling
Integrations
MobileDay supports integration with the following platforms:
- GoToMeeting
- Google+ Hangouts
- WebEx
- Apple Facetime
- Lync
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Athena Health, Nielasen Catalina Solutions, Omnigon
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A revolutionary and innovative one-touch conference call dialing app that provides teams and their members the ability to dial into conference calls and virtual meetings with just a single tap, connect to calls and meetings from any location and platform, and concentrate more on generating and communicating clear and killer ideas.
Company Email
Contact No.
Company's Address
MOBILEDAY INC.
2040 14th Street,
Boulder, CO, 80302 #200
MobileDay Comparisons
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It may not always be sufficient to just compare NABD System and MobileDay with one another. Although reliable functionalities, pricing and user reviews are all crucial and should be taken into account when making a final decision, you should also pay attention to the recognition and awards claimed by every app. In many cases a less known product may turn out to be an excellent choice that was a winner of many industry awards such as our Supreme Software Award which proves that despite smaller market presence it’s a significant rival to the apps that rule the market.
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