Moobidesk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Broadcast Messaging
- Artificial Intelligence
- Contact Management
- Powerful Metrics
- API
- Mobile Apps
- Omnichannel Support
- Smart response suggestion
- Customer Profile With Audit Trail
- Real-Time Monitoring Reports
Pricing Info
Pricing Info
Moobidesk offers the following basic and enterprise pricing information
- Recommended for up to 10 agents
- A unified easy-to-use interface for all channels
- Real-time analytics to monitor performance
- Dedicated account manager who can assist and work with you
- Recommended for more than 10 agents
- Powerful omnichannel routing
- Configurable workflow and SLAs to define metrics and optimize call center performance
- Monitor conversations and effectively train agents to achieve the best results with every chat
Integrations
Integrations
Moobidesk integrates with the following business systems and applications:
- SugarCRM
- Telegram
- Line
- Web Chat
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
SGCarMart.com, Face of Man
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Moobidesk is a customer engagement platform that enables businesses and organizations to engage and provide quality support to their customers through any support and communication channels.
Company Email
enquiry@moobidesk.com
Contact No.
Company's Address
MavenLab Pte LTD
Block 1004 Toa Payoh North #02-15 318995
Singapore
Moobidesk Comparisons
Popular Moobidesk Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Authoring
- Internal Use
- External Use
- Analytics & Management Reports
- Publishing
- User & Guide Administration
- APIs
Pricing Info
Intern – $6/user/month
- Authoring Tools except Clone Guides
- Unlimited Internal Incidents
- Responsive view for Agent traversal
- Mobile compatible (for field agents)
- Yonyx Landing Page – Browse Guides
- Embed Yonyx Landing Page in CRM
- Guide, User, Author Activity Reports
- 2 Lines of Businesses
- 1 Catalog Per Line Of Business
- User and Guide Administration
- Email Support
Junior – $11/user/month
- All Intern features
- Co-Branding of guides – fonts/colors/size/logos
- Email Customer Compliments and Escalations to Author
- Cumulative Tranversal Analytics
- 2 Lines of Businesses
- 4 Catalogs Per Line of Business
- Email and Phone Support
Professional – $17/user/month
- All Junior features
- Clone GuidesFull text search across all published guides
- Generate Yonyx OneClickTM Transcript for CRM integration
- Create ticket in CRM from Yonyx Guides
- Incident Details – including csv export
- 2 Lines of Businesses
- 8 Catalogs per Line of Business
- Javascript APIs
- REST APIs
- Email and Phone Support
- Account Management
Executive – $22/user/month
- All Professional features
- Single-Sign-On (SSO) Integration
- Unlimited Lines of Businesses
- Unlimited Catalogs per Line of Business
- URL Branding
Integrations
Yonyx integrates with the following business systems and applications:
- Zendesk
- Microsoft Dynamics CRM
- Freshdesk
- Salesforce Desk.com
- Salesforce Service Cloud
- NetSuite
- Oracle RightNow Contact Center Experience
- ServiceNow
- Oracle Service Cloud
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Fonality, Mailstreet, McNally, Apptix
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Yonyx provides a cloud based platform for your subject matter experts to build decision tree driven interactive guides for customer service.
Company Email
sales@yonyx.com
Contact No.
Company's Address
Yonyx, Inc.
640 W. California Avenue, Suite 210
Sunnyvale, CA 94086, USA
Yonyx Comparisons
Popular Yonyx Alternatives
In case you are still having second thoughts about which service will be best in your case it might be a good idea to investigate each service’s social metrics. These metrics are frequently a way to see how popular each app is and how extensive is its online presence.For example, if you look at Moobidesk LinkedIn profile you’ll learn that they are followed by 16 people. In case of Yonyx the volume of followers on their LinkedIn page is 46.
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