TeamViewer
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Broadcast Messaging
- Artificial Intelligence
- Contact Management
- Powerful Metrics
- API
- Mobile Apps
- Omnichannel Support
- Smart response suggestion
- Customer Profile With Audit Trail
- Real-Time Monitoring Reports
Pricing Info
Pricing Info
Moobidesk offers the following basic and enterprise pricing information
- Recommended for up to 10 agents
- A unified easy-to-use interface for all channels
- Real-time analytics to monitor performance
- Dedicated account manager who can assist and work with you
- Recommended for more than 10 agents
- Powerful omnichannel routing
- Configurable workflow and SLAs to define metrics and optimize call center performance
- Monitor conversations and effectively train agents to achieve the best results with every chat
Integrations
Integrations
Moobidesk integrates with the following business systems and applications:
- SugarCRM
- Telegram
- Line
- Web Chat
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
SGCarMart.com, Face of Man
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Moobidesk is a customer engagement platform that enables businesses and organizations to engage and provide quality support to their customers through any support and communication channels.
Company Email
enquiry@moobidesk.com
Contact No.
Company's Address
MavenLab Pte LTD
Block 1004 Toa Payoh North #02-15 318995
Singapore
Moobidesk Comparisons
Popular Moobidesk Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Remote Support
- Remote Administration
- Remote Access
- Home Office
- Online Meetings
- Online Presentation
- Training Session
- Online Teamwork
- Chat and nudge
- Push text to device clipboard
- Push and pull Wi-Fi settings
- Pull system log files
- See a list of all installed apps
- Real-time screen sharing
- Secure connection
- User management
- Log every support connection
- Web-based connections
- Central setting policies
- Service queue with session codes
- Customer modules with your own corporate design
- IT management with ITbrain™
Pricing Info
Teamviewer is available as a downloadable software with varying one-time license fees:
Free – for personal, non-commercial use or as a trial version for business users.
Business – $749
- Unlimited endpoints
- Single-user license
- Device management
- Customizable customer modules
- Meetings & Presentations
- PC2PC, Mobile2PC
- Wake-on-LAN
Premium – $1,499
- Unlimited endpoints
- All Business features, plus:
- Multi-user (floating) license
- Device and user management
- Customizable customer modules
- Meetings & Presentations
- PC2PC, Mobile2PC
- Wake-on-LAN
- User connection reporting
- 1 channel (concurrent user)
- Additional channels available (extra charge)
Corporate – $2,839
- Unlimited endpoints
- Everything in the Premium plan +
- Multi-user (floating) license
- Device and user management
- Customizable customer modules
- Meetings & Presentations
- PC2PC, Mobile2PC
- Wake-on-LAN
- User and device connection reporting
- 3 channels (concurrent users)
- Additional channels available (extra charge)
- Mass deployment
- 12 months of priority service
Integrations
TeamViewer supports integrations with the following business systems and applications:
- Microsoft Outlook
- JIRA
- Spiceworks
- ZenDesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Intesa Bank
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
TeamViewer is a software tool that enables you to remote control any computer over the internet within seconds and also conduct online meetings. It is straightforward to use. Just download the client and enter the target's details. Its free version is already a powerful tool for technical support operations.
Company Email
support@teamviewer.com
Contact No.
Company's Address
TeamViewer GmbH
Jahnstr. 30
73037 Göppingen
Germany
TeamViewer Comparisons
Popular TeamViewer Alternatives
You shouldn’t expect exclusively a broad set of functionalities and adjustable pricing plans from a well-known Customer Support Software. Almost as crucial as main features is a quality customer support. You want to guarantee that if you have any questions about Moobidesk or TeamViewer, or you run into a problem, or maybe you’ll need to request a specific update or functionality beneficial to your team you can rely on a responsive and helpful customer support. See whether solutions such as phone support, tickets or live chat are provided. Additionally, it’s a significant advantage if you are able to profit from individual training or at least an FAQ you can use.
Page last modified