Vocalcom Cloud Contact Center
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Easy One-Touch Dial-In Into Any Conference Call or Virtual Meeting
- Auto-Sync Feature
- Auto-Syncs with Mobile Calendars
- Eliminates The Need to Search for Misplaced Conference Call PINs or Passcodes
- In-App Scheduling
- Notifications
- Take Meetings Anywhere
- Join Calls and Meetings on Any Platform
- Rejoin Dropped Calls with a Single Tap
- Quick-Dial Options
- Human-Validated Dial-In Sequences
- Mobile Call Data and Usage Trend Reports
- Call Information Validation
- Top-Notch Security
Pricing Info
Pricing Info
Alongside its free edition, MobileDay offers an enterprise pricing plan which you can avail through an annual subscription. Discounts are also available for bulk license purchasing. In addition, the vendor is currently creating pricing plans that will include the ability to manage international calls and unlimited conference calls. Meanwhile, here are the pricing details for MobileDay’s available editions and plans:
MobileDay Free
- Free
- Includes:
- Easy one-touch dial-in into any conference call or virtual meeting
- Slack integration (coming soon …)
- Free conference bridge
- One-touch dial-to-airline for flight events
- Receive notifications for upcoming meetings
- Rely on human-validated dial-in sequences to access your call without hassle
- Rejoin dropped calls with a single tap
- Email attendees if you’re running late with a pre-populated, customizable message
- Use quick-dial options to call anyone in your contacts, or use the MobileDay keypad
- Schedule meetings through the app, auto-populated with your personal conference dial-in details
- Join conference calls and online meetings on any platform, including WebEx®, Lync, and more
MobileDay Business
- $14/Mo./User – Billed Annually ($168/Yr./Use)
- MobileDay Free Plan Features Plus:
- 500 Push minutes
- 500 Wi-Fi minutes
- Web-based user dashboard
- Mobile call data and usage trend reports
Coming Soon To MobileDay
- International Calling
- Unlimited Conference Calling
Integrations
Integrations
MobileDay supports integration with the following platforms:
- GoToMeeting
- Google+ Hangouts
- WebEx
- Apple Facetime
- Lync
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Athena Health, Nielasen Catalina Solutions, Omnigon
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A revolutionary and innovative one-touch conference call dialing app that provides teams and their members the ability to dial into conference calls and virtual meetings with just a single tap, connect to calls and meetings from any location and platform, and concentrate more on generating and communicating clear and killer ideas.
Company Email
support@mobileday.com
Contact No.
Company's Address
MOBILEDAY INC.
2040 14th Street,
Boulder, CO, 80302 #200
MobileDay Comparisons
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Pricing:
Starting from €65
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Automatic CTI screen pops
- Click to call meeting, click-to-chat, click-to-video
- Complete browser-based multichannel agent desktop – WebRTC
- Context based call scripting
- Customer feedback Software and NPS
- Dynamic call and screen recording
- Internal knowledge base
- Multichannel skills-based routing
- No hardware to buy. Total security and reliability
- Out-of-the-box CRMs integration
- Predictive, progressive, and preview dialing
- Proactive service notifications
- Real time contextual routing
- Simply configure, provision, and monitor your call center
- Single click agent monitoring and reporting
- Social media customer engagement
- Social monitoring and engagement
- Tight IVR/ACD integration
- Workforce optimization and quality management
Pricing Info
Vocalcom offers four packages:
Click2Start: €65/concurrent user/month (billed annually)
- €75 billed per month or €0.035 billed per minute
- Up to 25 agents
- WebRTC-enabled. Your agents can be located anywhere
- Tight IVR/ACD integration
- Configurable call recording
- Supervisor portal on-the-go
Business Plus: €99/concurrent user/month (billed annually)
Everything in Click2Start, Plus:
- CRM auto-sync
- Dynamic routing (CLID or data-driven and CRM-based)
- Click-to-call back from the web
- Power and predictive dialing
- All-in-one KPIs, analytics, and reporting
Entreprise: €145/concurrent user/month (billed annually)
Everything in Business+, plus:
- Routing using full context
- Unlimited email, chat, and social accounts
- Omni-channel real time SLA management
- Real-time customer surveys
- Disaster recovery
Premium: €250/concurrent user/month (billed annually)
Everything in Entreprise, plus:
- Quality and customer experience management
- Workforce Management (WFM)
- Speech and text analytics
- Sales acceleration platform
- Dedicated account manager
Integrations
Vocalcom Contact Center Software integrates with the following business systems and applications:
- Amazon EC2
- Avaya Aura Call Center Elite
- BigCommerce
- Contacts
- DocuSign
- Lync Online
- Magento
- Microsoft Dynamics CRM Online
- Oracle CRM On Demand
- Salesforce App Cloud
- Salesforce Sales Cloud
- Salesforce Service Cloud
- SAP CRM On demand
- Vocalcom Contact Center Software
- VoIP / SIP PC Softphone
- Wordpress
- Zendesk
- Zuora
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Hyundai, McDonald's, Orange, GazMetro
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Vocalcom Cloud Contact Center is cloud-based, massively scalable, built with web technologies, communication-rich, and user-focused.
Company Email
Contact No.
Company's Address
25 rue Balzac,
75008 Paris,
France
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In case you continue having second thoughts about which solution will be best for your business it may be a sound idea to check out each service’s social metrics. Such metrics are quite often a sign of how popular a given app is and how large is its online presence. For instance, in case of Facebook MobileDay has 890 likes on their official page while Vocalcom Cloud Contact Center profile is liked by 79176 people.
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