Desk.com
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Call Forwarding
- Local, Toll-Free, or Vanity Number or Port Existing Number
- Voicemail
- Custom Call Menus
- “Contact Us” Widget
- Click-to-Call Widget
- Activity Dashboard
- Free Mobile Apps for iOS and Android
- Activity Queue
- Click-to-Call Widget for WordPress
- Social Media Tracker
- 24 hour Auto Attendant/Virtual Receptionist
- Transfer Calls
- International Forwarding for Extensions
- SMS
- Ring Groups & Group Call Alerts
- Custom Extensions/Dial by Extension
- Voicemail to Text Transcriptions
- Separated Voicemail per Employee
- Integrated To-Do List
- Email and Task Tracker
- Integration API
Pricing Info
Pricing Info
MightyCall’s Call Center solution, with its customizable settings, is designed to fit your business communication needs. Experience effortless navigation through our modern interface loaded with innovative features for efficient call center management. Contact our committed support team for live onboarding or to ask any questions.
Take a look at the pricing details and select the best plan for your company:
Core – Advanced business phone system
- $20 per month / user
- All advanced telephony features included
- Unlimited calling
- Unlimited messages
- 2 business phone numbers
- Integrations and API access
Pro
– Intelligent cloud call center
- $25 per month / user
- All Core features, plus:
- Supervisor workspace
- Live call monitoring
- Analytics and reporting
- Dedicated account manager
Enterprise –
Customized package for your business needs
- Contact support for pricing details
- All Pro features, plus:
- Custom contract and pricing
- Volume discounts
- Priority support
Integrations
Integrations
MightyCall supports integrations with the following business systems and applications:
- Yola
- GoDaddy
- Wix
- Parallels
- Basekit
- Ecwid
- IBS Group
- Mastertelekom
- Group Upiter
- The Intersvyaz Group
- Ekspilayn
- OBIT
- Vec.md
- MicroTest
- Lanka
- Teleopti
- Terrasoft
- LuxBase
- Medical Group
- MADIV
- Imtradex GmbH
- HubSpot
- Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Aquaria Guru, NMF Ionic Friction Reducer, UI Stencils, Boke Bowl
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
MightyCall is a software tool that offers a toll-free or local phone number and secure call forwarding to any device, such as your existing smartphone, office, or VoIP phone.
Company Email
support@mightycall.com
Contact No.
Company's Address
CallCurrent, Inc.
1 Sansome St, Suite 1400 10104, San Francisco, CA 94104
USA
MightyCall Comparisons
Popular MightyCall Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
Universal Inbox
- Twitter/Facebook
- Live chat window
- Phone
- Community discussions
Case management
- Case filters and business rules to organize priorities and queues
- Escalation and case tracking
- Labels and notes for sorting
Support Center
- Custom branding
- Content management for non-IT user
- Multi-brand support
Productivity
- Business rules for auto tasking
- Macros to perform simultaneous actions
- Bulk updating
- Reward system
Customer profiles
- Customer history in one place
- Salesforce integration
Business insights
- Preconfigured reports
- Agents performance reports
- Customizable reports
Multi-lingual support
- 36 languages including English, Spanish, Chinese and Portuguese variations
Mobile
- iOS
- Android
- BlackBerry
- Mobile browser
Pricing Info
Desk offers three SMB and enterprise pricing plans, and a free trial users can check to familiarize with its features and functions. You can upgrade/downgrade at any time, but your prepaid plan cannot be credited or refunded in the case of downgrade. You can pay monthly or annually. Visa, Amex and MasterCard accepted.
Give the details a look, and select the best plan for your company:
Standard – $20/month (billed annually)
- Multi-channel support
- Self-service support
- Agent productivity tools
- Support performance reporting
- Knowledge base
- Workflow and automation
- Desk.com support
- Easy integrations
Pro – $60/month (billed annually)
- All features from the Standard plan
- Desk Connect for Salesforce
- Advanced reporting and analytics
- Multibrand self-service support
- Open CTI (telephony)
- Native CSAT scores
- More multilingual support
- Customize page layouts
Business – $100/month (billed annually)
- All features from the Pro plan
- Custom interactive dashboards
- Advanced integrations and workflow
- Custom agent roles & permissions
- Customer Health Monitor
- SSO for agents & admins
- Unlimited multibrand support
- Unlimited page layouts
Integrations
Add-Ons
- Content Rating for Support Center
- Contact Form for Support Center
Integrations
- Salesforce
- MailChimp
- CampFire
- TalkDesk
- Twilio
- flowdock
- Atlassian HipChat
- PagerDuty
- GTalk
- Web Hooks
- JIRA
- HipMob
- UserLike
- Zapier
- Klaviyo
- Zenbox
- Snap Engage
- Live Chat
- Olark
- Lexity
- Cloud Work
- Right Signature
- Nicereply
- Verbalize it
- Cirrus Insight
- Viral Heat
- Customer Thermometer
- Panorama 9
- Preact
- REST APIs to integrate your own apps
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Diamond Candles, Greenvelope, Roomorama, Yelp, Snap Engage, Dwolla, StockTwits, Page Lever,Sticker Mule, Vimeo, Big Cartel, SK Songkick, Wunderkinder, Mixergy, Metalab, Utz, Media Piston, SoundCloud, DuckDuckGo, Zaarly, One King's Lane, DirectTV FotoMoto, Klout, Remeber the Milk Fitbit, The Little App Factory
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Powerful and comprehensive CRM solution that integrates well with other Salesforce products.
Company Email
info@desk.com
Contact No.
Company's Address
501 2nd St. Suite 350
San Francisco, CA 94107
USA
Desk.com Comparisons
Popular Desk.com Alternatives
When you select a software that you think will work best for your business you shouldn’t just pay attention to what reviewers have to say about it. Very often individual experience with the software may change, depending on your own goals and needs. That’s why in our reviews we also give our User Satisfaction Rating for each software to give you an immediate impression of how real users of MightyCall and Desk.com rate their experience with the service. Our system is built around complex analysis of product appearances on other sites, social media and blogs, so you are going to get a comprehensive and reliable overview of what other users think about each solution. In this case MightyCall has a total satisfaction rating at 92% while for Desk.com 90% of users say they had a positive experience with it.
Page last modified