Freshservice
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Build websites with ASP.NET, PHP or Node.js
- Deploy and run Windows Server and Linux virtual machine
- Migrate applications and infrastructure
- SQL Database
- Caching
- CDN
- Virtual Network
- Mobile Services
- Cloud Services
- Business Analytics
- Hadoop
- Media Services
Pricing Info
Pricing Info
Microsoft Azure offers a simple pricing scheme where you don’t have to pay upfront costs and only pay for what you use. Try their pricing calculator or contact Microsoft Azure for pricing details.
Integrations
Integrations
Microsoft Azure integrates with the following business systems and applications:
- TalentLMS
- Mindflash
- SmarterU LMS
- Asset Bank
- MediaValet
- Gluu.biz
- OneSoft Connect
- Mobile Field Report
- KISSFLOW
- NetDispatcher
- Datadog
- Albiquo anyCloud
- Chef
- OpsGenie
- Dropbox
- Cube
- Actionspace
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Heineken, Mazda, Paul Smith, NBC Sports
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Microsoft Azure is a software solution that offers tools and services to help developers build and manage enterprise, mobile, web, and Internet of Things (IoT) apps. With this, IT professionals can be swift in their tasks. Plus, the platform can run not just on Windows but on Linux and particular containers as well, making it highly adaptable.
Company Email
Contact No.
Company's Address
15010 NE 36th St,
Redmond, WA 98052,
United States
Microsoft Azure Comparisons
Popular Microsoft Azure Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Basic Ticketing
- Self Service Portal
- Knowledge Base
- Intelligent Automation Tools
- CMDB
- SLA Management
- Scheduler
- Agent Collision
- Service Catalog
- Contract Management
- Asset Reporting
- Basic Reporting
- Advanced Reporting
- Enterprise Reporting
- Portal Customization
- Widgets
- MSP Plugin
- Unlimited Mailboxes
- Custom Mailbox
- Domain Mapping
- IP Whitelisting
- Time Tracking
- Announcements
- Satisfaction Surveys
- Incident Management
- Problem Management
- Change Management
- Release Management
- Multiple Portal Languages
- Multiple SLA Policies
- Multiple Business Hours
- Customizable Agent Roles
- Priority Matrix
- Round Robin
- 1 Free Custom SSL
- Integrated Game Mechanics
Pricing Info
Freshservice offers four plans for modern enterprises. It has a 21-day free trial where you access all its features. You can start your free trial of Freshservice here.
The pricing plans available for the software are:
Starter – $19/agent/month, billed annually ($29/agent/month)
- 1,000 orchestration transactions per month per account
- Incident management
- Knowledge base
- Self-service portal
- SLA management
- Workflow automator
- Orchestration
- Access controls starter
- Analytics starter
- Multiple portal languages
- Custom SSL
- Marketplace apps
- Mobile apps
Growth – $49/agent/month, billed annually ($59/agent/month)
- 2,000 orchestration transactions per month per account
- Service catalog
- Asset management (100 free assets)
- Purchase order management
- Employee onboarding
- Portal customization
- MSP mode
- Multiple SLAs
- Business rules
- Approval workflows
- Business hours
Pro – $99/agent/month, billed annually ($119/agent/month)
- 5,000 orchestration transactions per month per account
- Problem management
- Change management
- Release management
- Project management
- Software license management
- Contract management
- Alert management
- Analytics pro
- Access controls pro
- Team dashboards
- IP range restrictions
Enterprise – By quote
- 20,000 orchestration transactions per month per account
- Sandbox
- Audit logs
- HIPAA Compliance
- Dedicated customer success manager
- Freddy Virtual Agent on MS Teams with 2,000 suggestions per month per account (Beta)
- Freddy Agent Assist (Beta)
Integrations
Native Integrations
- Salesforce
- Sugar CRM
- Capsule
- FreshBooks
- Atlassian Jira
- Harvest
- Google Apps
- Google Calendar
- Google Analytics
- Google Contacts
- Gmail Gadgets
- Google Hangouts
- Google Drive
- LogMeIn Rescue
- HelpOnClick
- iContact
- Zoho CRM
- Snap Engage
- Nimble
- Shopify
- FetchFlow
- Knowlarity
- MailChimp
- Campaign Monitor
- Highrise
- Olark
- Constant Contact
- WorkFlowMax
- SurveyMonkey
- Dropbox
- Screenr
- PivotalTracker
- Zapier
- Batchbook
- Amazon Web Services
- Bomgar
- Box
Third party Integrations
- Userlike
- Magento
- Woo Themes
- OneSky
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
American National Bank, Battery Giant, Rubik
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
Company Email
support@freshservice.com
Contact No.
Company's Address
311 California St.
San Francisco, CA, 94104
USA
Freshservice Comparisons
Popular Freshservice Alternatives
It may not always be enough to simply compare Microsoft Azure and Freshservice against one another. Even though useful tools, pricing and user reviews are all important and should be considered when making a final decision, you should also take a look at the recognition and awards won by each service. Very often a less dominant product may turn out to be a good choice that was a winner of many SaaS awards such as our Exceptional Customer Support Award which reveals that despite limited market presence it’s a worthy contender to the solutions that rule the market.
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