What is better MiContact Center or Chatra.io? Buying the most effective Customer Support Software for your business is essential to growing your company’s effectiveness. In our platform, you can easily examine a wide range of solutions to see which one is the appropriate software for your requirements. Here you can match MiContact Center vs. Chatra.io and check their overall scores (7.8 vs. 8.5, respectively) and user satisfaction rating (N/A% vs. 100%, respectively).
You can also look at the details of prices, terms, plans, features, tools, and more, and determine which software offers more benefits for your business. In practice, choose the software which helps you to change the features and price terms to address your sales growth or lack of it.
We are aware that not all people have the time to examine dozens of various services, so we prepared a list of recommendations that you may find useful. Our top choices for the Customer Support Software category are: Freshdesk Omni, Freshdesk, Zendesk.
MiContact Center solutions integrate across the portfolio to extend the contact center’s capabilities. These integrations include:
Outbound dialing and campaign management
Quality monitoring and call recording
Workforce management
Third-Party Contact Center Applications
Mitel has partnered with numerous third-party firms that provide complementary applications to MiContact Center Solutions, ensuring users have easy access to pre-integrated, best-in-class solutions.
These solutions include:
Customer Relationship Management
Presence and chat engines
Social media monitoring
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Make a Wish, Starwood Hotels and Resorts, Rock and Roll Hall of Fame and Museuem
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
MiContact Center offers a range of cloud contact center solutions with varying levels of functionality and complexity for businesses of all sizes.
Chatra offers both a basic free plan, and an enterprise pricing package for premium users. Their free plan includes an unlimited number of agent accounts, but can only accommodate for one agent to be online at a time.
The apps analyzed on this page are only a small part of our entire Customer Support Software category and you should take into account that there might be more reliable solutions available. If you would like to make sure you make the wisest choice for your company we strongly encourage you to analyze more apps first. You can also consider to check out our top 10 Customer Support Software list to learn which services are currently the highest-rated ones and dominate the market.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
