What is better MiCloud Business or Surfboard? If you wish for a competent Customer Support Software product for your business you need to remember to compare different alternatives. It doesn’t have to be tricky, and can be as straightforward as matching their functionalities in a table like the one below. You will also get a good idea how each product functions. As an example, on this page you can check MiCloud Business’s overall score of 8.9 and compare it against Surfboard’s score of 8.0; or MiCloud Business’s user satisfaction level at 91% versus Surfboard’s 93% satisfaction score.
The comparison can help you identify the pros and cons of each program, and choose which suits you requirements better. Aside from the main features, the software that is easy to understand and use is always the better product.
At the moment, the most significant solutions in our VoIP Software category are: Slack, 8×8 VoIP Phone Service, RingCentral.
Outlook, G Suite, and CRM platforms such as Salesforce Sales Cloud Lightning Professional, Infusionsoft, Zoho CRM, SugarCRM, Oracle Sales Cloud, and help desk platforms such as Zendesk.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An integrated, unified, comprehensive communications platform for call collaboration, communications, and multimedia
Surfboard offers two enterprise pricing plans so teams of varying sizes can find something closer to their needs without paying for unnecessary features.
Starters – £15 monthly per seat
Automatically schedule shifts 8 weeks in advance
Automatically schedule intraday activities
Configure activities to match the way your team works
Share schedules with surfers across mobile and desktop
Scalers – £25 monthly per seat
All features in Starters +
Intelligently scheduled activities to meet forecasted volume
Almost as essential as features and customer support responsiveness are pricing packages given by MiCloud Business and Surfboard. Although pricing should not be the only factor it’s without a doubt a significant thing to consider. You should try to find a flexible pricing package that can be matched with your team size and painlessly scaled up every time your business expands. Be sure that you don’t select packages that include additional functionalities that you won’t use and always make an effort to get in touch with the vendor directly as big companies can often count on special pricing. You should also try out a free trial or demo of every product to spend at least some time on actual work with the system. It’s a useful experience that doesn’t need you to invest any money and gives you a practical overview of what it feels like to work with MiCloud Business and Surfboard.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
