RingCentral

NOAWARDS
YET
Pricing:
Starting from $20.99
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Local phone numbers
- Unlimited local calls
- Free/unlimited long distance calls in U.S> and Canada
- Local number portability
- Mobile twinning
- Hot desking
- Corporate auto attendant
- Automatic transition between day/night routing
- Customized music on hold
- Voice mails
- Email forwarding
- Hunt/Ring groups
- Audio conferencing
- Interoffice 4-digit dialing
- Localized E911
- Call management and configuration
- System speed dial
- User speed dial
- Direct page
- Call recording
- Call history
- Outbound caller ID (name and number)
Pricing Info
Pricing Info
MiCloud Business pricing is by quote based on the number of users and contact center options. Typical starting pricing is as follows:
Essentials ($20.99/user/month)
- Unlimited minutes per month
- PBX features
- 8-party audio conferencing
- 8-party video collaboration
- 4-party web conferencing (desktop sharing)
- Instant messaging
- Softphone
- Outlook and G Suite Integration
- Business SMS
- Connect Telephony for Microsoft
- Mobile Apps
- Admin portal
- IVR
- Call Routing
- Inbound Call
- Personal Agent Queueing
- Reporting
Premier ($26.59/user/month)
- All essential features
- 25-party audio conferencing
- 12-party video conferencing
- 25-party web conferencing (desktop sharing)
- Salesforce/CRM integration
- Voicemail transcription
- On-demand call recording
- Skills and Agent Priority Routing
- Callbacks
- Outbound Dialer
Elite ($38.49/user/month)
- All Premier features
- 100-party audio conferencing
- 24-party video conferencing
- 100-party web conferencing (desktop sharing)
- Always-On call recording
- Archiving
- Operator
- Multimedia routing
Integrations
Integrations
Outlook, G Suite, and CRM platforms such as Salesforce Sales Cloud Lightning Professional, Infusionsoft, Zoho CRM, SugarCRM, Oracle Sales Cloud, and help desk platforms such as Zendesk.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An integrated, unified, comprehensive communications platform for call collaboration, communications, and multimedia
Company Email
Contact No.
Company's Address
1146 North Alma School Rd.
Mesa, AZ 85201
USA
MiCloud Business Comparisons
Popular MiCloud Business Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Cloud PBX
- Auto-Receptionist
- Call Forwarding
- (Automated) Call Recording
- Video Conferencing
- Audio Conferencing
- Online Meetings
- Internet Fax
- Voicemail and Greeting
- Voicemail-to-Email
- Visual Voicemail
- Multi-level IVR
- Call Reports
- Extensions
- Toll-Free and Local Numbers
- Online Meetings
- Collaboration
- Unlimited Business SMS
- 3rd-party Integrations (Google, Salesforce, etc)
- Mobile & Desktop Apps (iOS and Android)
- Directory Listing
- International Numbers
- Role-Based Access Control
- User Templates
- Music on Hold
- Dial-by-Name Directory
- Call Monitoring
- Single Sign-On
- RingCetral Global Office
- Hot Desking
- Secure VoIP Service
- Caller ID Control
- RingConnect CloudConnect
- RingOut
- RingMe
- Desk Phones
- Conference Phones
- Cordless Phones
- VoIP Headsets
- Analog Adapters
- Answering Rules
- Presence
- Call Flip
- Call Park
- Call Screening
- Shared Lines
- Intercom
- Paging
- Call Logs
- Team Collaboration
- Personal Demo
New and improved features:
- Calendar Integrations
- Full Messaging, Video, and Phone Features
- Meeting Switch
- Group MMS
- Global Search
- GDPR Compliance
- Call to Video (Coming Soon)
- Dark Mode (Coming Soon)
- Message Threading (Coming Soon)
- Emoji Reactions (Coming Soon)
- Contacts Integrations (Google & O365) (Coming Soon)
Pricing Info
RingCentral MVP offers the following SMB and enterprise pricing plans for users to choose from. You may check out their free 14-day trial to try their premium features for a maximum of 5 users with 50-minute talk time each. Once the trial is done, you may cancel or opt for any of the plans below.
Core – $20 per user per month (billed annually)
- Unlimited domestic calling
- SMS and MMS
- IVR
- Google, Microsoft apps, and access to APIs
- Single sign-on
- Analytics for IT administrators
- HD video and audio conferencing
Advanced – $25 per user per month (billed annually)
- Everything in Core+
- Auto call recording
- Advanced call monitoring and handling
- Multi-site management
- Access to Salesforce, Zendesk, and 300+ apps
- Internet fax
- Essential business analytics
Ultra – $35 per user per month (billed annually)
- Everything in Advanced+
- Unlimited video, whiteboards, messaging
- Customizable business insights
- Unlimited file-sharing
- Unlimited storage for files and recordings
- Enhanced business analytics suite with expanded storage
For businesses with more than 50 users, you may contact the vendor for a custom quote.
Integrations
RingCentral MVP supports integrations with the following business systems and applications:
- Salesforce
- Chorus.ai
- ThetaLake
- Office 365
- Zendesk
- Outlook
- Skype for Business
- Microsoft Dynamics
- Zapier
- Piesync
- Oracle
- HubSpot
- Pipedrive
- Insightly
- Zoho CRM
- Playvox
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
BMW, Deep South, Smart Warehousing
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
RingCentral Office won our Best Phone System award as well as the Expert’s Choice Award. It's a perfect cloud phone system designed to make business communications easier. With RingCentral, you can use just one phone solution for engaging in voice communications, as well as organizing online business meetings and conferences.
Company Email
Contact No.
Company's Address
RingCentral, Inc.
20 Davis Drive
Belmont, CA 94002
USA
RingCentral Comparisons
Popular RingCentral Alternatives
It may not always be sufficient to just compare MiCloud Business and RingCentral with each other. While reliable tools, pricing and customer comments are all important and should be taken into account when making a final decision, you should also take a look at the recognition and awards claimed by every solution. In many cases a less popular solution may turn out to be an excellent choice that was a winner of many industry awards such as our Great User Experience Award which reveals that regardless of smaller market popularity it’s a significant contender to the solutions that rule the market.
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