What is better Medallia or Yoummday? When looking for the best Customer Support Software for your enterprise it is recommended that you review the characteristics, rates, along with other critical information regarding the product and vendor. Here, you are able to see the similarities and disparities between Medallia (overall score at 6.8 and user satisfaction at 98%) and Yoummday (overall score at 8.0 and user satisfaction at N/A%).
It's also possible to check out their unique details, for example functions, plans, pricing, conditions, etc. Similarly, analyze the terms carefully for information on extra charges, such as, installation, separate helpdesk support, upgrade fees, cloud storage fees, and others.
In the event you have to quickly find the best Customer Support Software according to our review team we advise you check out one of these solutions: Freshdesk Omni, Freshdesk, Zendesk.
Medallia’s offers integration with CRM systems to make it easy for account managers and contact center executives to view and take action on customer feedback information natively within their CRM. Without needing to use a separate login, employees can close support tickets, review feedback, view contact and operational info, and close the loop with unhappy customers.
Medallia for Salesforce puts your customer feedback into the hands of your services and sales teams right within Salesforce.com.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mercedes-Benz, GE Healthcare, Nordstrom, PayPal
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Medallia offers Software-as-a-Service (SaaS), Enterprise Feedback Management (EFM) and Customer Experience Management (CEM) software and services to businesses.
Yoummday is a virtual contact center marketplace for SMBs and big corporations that charges clients per minute. Those interested in it can use the web form to contact sales and to ask for more enterprise pricing details.
All the data, details and statistics that we offered in this table were gathered from official vendor pages, advertising resources available online, actual experience from real customers as well as our own everyday use of every product by a professional reviewer. We put a lot of effort to thoroughly study each app, so we not only study it ourselves, but we also match our observations with views of other people from the B2B community.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
