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Compare Yoummday vs. Medallia

When you compare Medallia and Yoummday, it is possible to see which Customer Support Software product is the better option. This guarantees that your business can get the most productive and efficient application. You can study the specifics, for example available tools, prices, plans offered by each vendor, offer conditions, and more We also let you check their total scores to know which one appears to be more beneficial for your firm. Medallia has 6.8 points for overall quality and 98% rating for user satisfaction; while Yoummday has 8.0 points for overall quality and N/A% for user satisfaction. Similarly, you can also check which software business is more credible by sending an an email question to both vendors and find out which vendor replies faster. In case you you want to quickly locate the top Customer Support Software according to our experts we recommend you examine these services: Zendesk, Freshdesk, Salesforce Essentials.
Comparison

Yoummday

VS

Medallia

VS

Yoummday screenshot Medallia screenshot
Pricing Page

Score

Our Score

8.0 ?

Our Score

6.8 ?

Customer Experience

Customer Experience

Customer Experience

N/A ?

Customer Experience

98% ?

Pricing

Pricing

by quote

by quote

Pricing Model

Pricing Model

Quote-based Quote-based
Complete Review

Complete Review

General Description

General Description

Yoummday is world’s first online marketplace of professionals for virtual contact support.
Medallia offers Software-as-a-Service (SaaS), Enterprise Feedback Management (EFM) and Customer Experience Management (CEM) software and services to businesses.
Easy Links
Company's Address

Company's Address

Belgradstrasse 68
80804 München
Germany
Medallia Palo Alto, 395 Page Mill Road, Suite 100, Palo Alto, CA 94306, USA
Available Devices

Available Devices

Windows
Mac
Web-based
Windows
Android
iPhone/iPad
Mac
List of Features

List of Features

Yoummday FEATURES

  • Telesales
  • Market Research
  • Customer Surveys
  • Customer Support
  • Order Hotlines
  • Secretary & Reception
  • Simultaneous Interpreter
  • Email Support
  • Web Chat Support
  • Social Media Support

Medallia FEATURES

  • Benchmarking
  • Customer recovery
  • Dashboarding
  • Data collection
  • Data integration
  • Goal setting
  • Interactive analytics
  • Media sharing
  • Mobile feedback
  • Push reporting
  • Text analytics
Available Support

Available Support

Phone Live Support
Phone
Pricing Page

Pricing Page

Learn more about Yoummday pricing Learn more about Medallia pricing
Available Integrations

Available Integrations

No information available.

Medallia’s offers integration with CRM systems to make it easy for account managers and contact center executives to view and take action on customer feedback information natively within their CRM. Without needing to use a separate login, employees can close support tickets, review feedback, view contact and operational info, and close the loop with unhappy customers.

Medallia for Salesforce puts your customer feedback into the hands of your services and sales teams right within Salesforce.com.

Languages

Languages

English, Germany English
Contact No.

Contact No.

+49-89-230-23600 1-855-238-4787
Pricing Plans

Pricing Plans

Yoummday is a virtual contact center marketplace for SMBs and big corporations that charges clients per minute. Those interested in it can use the web form to contact sales and to ask for more enterprise pricing details.

Contact the vendor directly for pricing details.

Types of Clients

Types of Clients

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises
Prominent Clients

Prominent Clients

Mercedes-Benz, GE Healthcare, Nordstrom, PayPal
Email Address

Email Address

info@yoummday.com
Software Comparison

Software Comparison

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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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If you continue having second thoughts about which product will be best for your business it may be a sensible idea to take a look at each service’s social metrics. Such metrics are frequently a way to see how popular every solution is and how extensive is its online presence. For example Medallia Twitter account has currently 6228 followers. At the same time Yoummday Twitter is followed by 14 people.