What is better Medallia or Stride? Specific organizations demand different types of Customer Support Software. To learn which solution suits you, think of reviewing various solutions feature by feature an taking into consideration their terms and costs. Furthermore, you can get a quick idea of their overall efficiency and customer feedback by checking our smart scoring system.
The results are: Medallia (6.8) vs. Stride (8.8) for general quality and functionality; Medallia (98%) vs. Stride (95%) for user satisfaction rating. Analyze their high and weaker points and see which software is a more sensible choice for your company. An effective, simple way is to note down the pros and cons of both solutions side by side and see which solution has more benefits.
In the event you need to quickly find the more reliable Customer Support Software according to our experts we advise you examine one of these solutions: Freshdesk Omni, Freshdesk, Zendesk.
Medallia’s offers integration with CRM systems to make it easy for account managers and contact center executives to view and take action on customer feedback information natively within their CRM. Without needing to use a separate login, employees can close support tickets, review feedback, view contact and operational info, and close the loop with unhappy customers.
Medallia for Salesforce puts your customer feedback into the hands of your services and sales teams right within Salesforce.com.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mercedes-Benz, GE Healthcare, Nordstrom, PayPal
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Medallia offers Software-as-a-Service (SaaS), Enterprise Feedback Management (EFM) and Customer Experience Management (CEM) software and services to businesses.
All the data, details and opinions that we provided in this analysis were taken from official vendor websites, promotional materials available online, real-life experience from real customers as well as our personal direct use of each app by an expert. We pay a lot of attention to extensively examine every product, as a result we not only study it on our own, but we also compare our observations with experiences of other people from the B2B community.
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